Syensqo IS - Customer Support

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Support model

 

1. End user support - Application is not working as expected.

If you are a end user how is using an AppSheet applicaiton which is not working as expected, and you need support:

    • Check the Application Catalogue and find the application responsible
    • Email directly the application responsible

2. Application Developer

 

Support

If you are an Appsheet application developer and there a Appsheet feature which is not working as expected, follow this:

How to create a ticket?

    1. Go to https://sbssolvay-support-assistant.solvayappspot.com/en/support/tickets/new?isRequest=true
    2. Select IS Request
    3. Process = Collaboration (Techno)
    4. Application = AppSheet
    5. Describe your issue

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