Syensqo IS - Customer Support

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AppSheet - Support

Support model

 

1. End user support

If you are a end user how is using an AppSheet applicaiton which is not working as expected, and you need support:

    • Check the Application Catalogue and find the application responsible
    • Email directly the application responsible

2. Application Developer

 

If you are an Appsheet application developer and there a Appsheet feature which is not working as expected, follow this:

How to create a ticket?

    1. Go to https://sbs-support.solvay.com/en/support/tickets/new?isRequest=true
    2. Select IS Request
    3. Process = Collaboration (Techno)
    4. Application = AppSheet
    5. Describe your issue

 



The best way to get IT support is to use the new Service One Platform.