Syensqo IS - Customer Support

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Glossary term
termLabelssales_planning Salesforce.com activity
gloTermTask

A task in Salesforce.com is a To-Do, with a due date. It can only be assigned to 1 user

Glossary term
termLabelsCustomer_request_management
gloTermTime spent

Time spent (in hours) on the Customer Request solution. The fact that it is measured in hours can be found on the help text