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Task
Created Jan 22, 2019 (05:44)
by Unknown User (Sylvain Michel Alexandre Pingont)
Definition
A task in Salesforce.com is a To-Do, with a due date. It can only be assigned to 1 user
Time spent
Created Jan 22, 2019 (05:44)
by Unknown User (Sylvain Michel Alexandre Pingont)
Definition
Time spent (in hours) on the Customer Request solution. The fact that it is measured in hours can be found on the help text