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Overview


Build your newsletter based on premade templates


Warning
titleReminder

Don't forget to validate each update the button to avoid loosing your work.


Table of content



Table of Contents
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Step 1 - Create a new campaign



  • Go into Campaign section
  • Select "New campaign"
  • Edit the name of your campaign




Info

The campaign name is not visible to your reader, but only to you as contributor


Step 2 - Add the Subject






Info

The Subject will be visible by your audience.

This is the title visible in the mailbox.

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Tip

If your contact list contains several Properties or Segments, you can use the Insert variable option to create customize subject

(eg. using the first name, title, etc...)

Be aware that if your contact list contains special characters you need to import your contacts manually or in the format "tab separated values" (tsv).


Step 3 - Add the sender details



Info

The Name and email address are visible by your audience.

This is the title visible in the mailbox.

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Info

The Reply-to address is facultative.

If you let the field empty, the default email address will be taken in account.

You can also use the no-reply option by using : noreply@solvay.com


Step 4 - Design the email


4A - Select a template


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4B - Manage the sections


The page is separated by horizontal sections.


  • Gray sections are partially or totally locked, like the header and footer , and cannot be deleted for some (banner, footer). 

Only certain parts can be updated.


  • Purple sections can be moved, edited and deleted 



4C - Update the text


Put your cursor hover certains certain areas, to see what you can update.

The text can be changed easily by clicking on it.


Use "variables" to personalize parts of your text (e.g. Dear "xxx") 

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4D

4C

- Update the pictures



Note

Your pictures needs first to be stored in Keepeek

Log into Keepeek,

then shared to be available

and copy the link of the picture that you want to use.

Once shared, you You can then copy/paste the direct link of to display your image in your email.


If you don't have a "keepeek" account, you can also import an image from your computer. 

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Warning
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Be aware of property rights regarding the content you decide to add to your newsletter.



4E - Import a video



Note
  • Your internal videos need to be stored in Keepeek 
  • Your external videos need to be stored in Youtube 


Copy the link from Keepeek:

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Or copy the link from Youtube:

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Info

(info) For external videos, follow the traditional "Sprinklr" process. In case you don't have a "Sprinklr" account please contact comsdigital@solvay.com


4E - Preview and test email 


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Info

(info) When you do this, you can't undo previous changes.

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Step 5 - Add the contact list


Note

Prefer segmentation over importing a static contact list : "only send to a segment".

See how to use segmentation feature : Contacts




Select the list who will receive your newsletter.


Info

See how to create a contact list









Step 6 - Send or schedule the campaign





Warning

Once sending has started, a campaign cannot be cancelled.

Be sure to test and review before clicking on the Image Removed button Image Added button.


You can also schedule your campaign at a specific time (date and hour). 


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Step 7 - Duplicate an existing campaign 



In case you need to send the same campaign to multiple contact lists or segments you can "duplicate" your original campaign and change only the contacts. 


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Info

You can duplicate you campaign without limit.