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Bill of lading with the place of delivery mentionned on it, notions of demurrage and parking fees at the place of delivery have to be borne by the shipping company |
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Product manufactured and delivered within the same country (Example product manufactured in Poland shipped to a polish customer) |
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"Disagreement between a Solvay invoicing entity and a third party customer that leads to a breach on the contract. In this case a breach may result of a non-payment of the invoices at the due date or a partial payment. The objective of the Dispute Management process is to facilitate the communication between the different parties and to enable an efficient follow up within Order To Cash process." |
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Disagreement between a Solvay invoicing entity and a third party customer that leads to a breach on the contract. In this case a breach may result of a non-payment of the invoices at the due date or a partial payment. |
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A customer account is considered doubtful if there is a risk that part or all of the debt may not be recovered due to the debtor's financial difficulties : bankruptcy procedure, legal receivership, disaster situation, or information from a local agent that customer is not able to pay Solvay anymore |
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Shipping instructions in RCS (in French : Instruction d'Acheminement) |
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Back Office Data & Analysis |
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Customer has to pay Solvay |
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Document d'Accompagnement Electronique |
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Document Simplifié d'Accompagnement |