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WELCOME on the Wiki page of our Group-wide Supplier Relationship Management solution! This is the place to find all relevant documentation and information you are looking for in our User Guide, FAQ and Glossary. Learn more about your SRM solution.
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CRM First StepsFirst steps in Convergence
From Prospect to Sales Supplier qualification and selection
Supplier performance and relationship management
Going further with Convergence
Managing Customer Needs
Value Creation
Contract Workspaces
Internal Visits
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Strategies
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Reports and ListViews
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| 10. Customer Request Management |