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How to perform a

password reset self-service for SAP RCS/BW/GTS/SRM 

Tools available for self-service reset :

  1. RCS : WP1 server
  2. BW : BW server
  3. GTS : WGP server
  4. BIP : SRM (online CRM portal)
To reset your password follow these simple steps :

Password Self-Service for SAP systems

Currently, the list of Systems below are available for Password Self-Service.

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For other systems not listed above, please contact SBS Support via portal for password reset.

Step 1 

Access

the GRC portal using this link 

SAP GRC CUP via link below in Internet Explorer ( it's not well displayed in Chrome ).

http://pyjsapr3.ibm.be.solvay.com/AE/index.jsp

Step 2 

Click on the link '

Select Password Self-Service

'

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Step 3 

Enter your User ID (eg. RCS User ID, BIP User ID, etc), select your desired Language and click on the Logon button.

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Step 4

  • If this is your first time accessing the portal, you are required to configure 2 security questions
For relogin users
  • If Self-registration has been done before, please enter the answers to the 2 security questions
instead.
  • given previously
    • If you do not remember the correct answers entered previously, please contact SBS Support via portal
  • Click the Submit button to continue.

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Step 5 

After 'Submit', Click 'Add'

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Choose “BW !! ! Production WBP ! !!” (BW Production Server) and continue.

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Then after "submit", you will receive a mail with your BW account and password.

Add Systems for which you want password to be reset

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Step 6

Select the Systems and Continue

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Step 7

Submit your request. You will receive an email with new password.

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Note

If users are locked in WGP, WP1 and SRM7, they can use the "Unlock Account" option to unlock themselves. The CUP request will then be sent to Manager for approval in CUP as well. For all other systems, users will need to raise ticket.

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