Syensqo IS - Customer Support

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  • Users to create a support Service One depending on the requests type below:

    • Request/Building new Google

      App Script
    • Goto "Report an IT incident or request an evolution" → "Application Evolution (non-SAP)".
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      • Within the form, fill up all the fields.
      Under the field "Application", select "google apps script" and submit the request.
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      Apps Script

      • Syensqo no longer has any support for Google Apps Script.

    • Request support on existing Google

      App Script

      Apps Script

      • Syensqo no longer has any support for Google Apps Script.
      • Goto "Report an IT incident or request an evolution" → "Report an IT Application/Software incident".
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      • Within the form, fill up all the fields.
        Under the field "Affected Application", select "google apps script" and submit the request.
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      • Fill up the correct "Urgency" for the request.
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