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Measuring the success of the transformation is about getting the right questions to measure howQuestions
Agile SAFe transformation because it measures stakeholder satisfaction and provides insight into how well the transformation is being received by employees, teams, and leadership.
It acts as a pulse check on the adoption, effectiveness, and sentiment around the transformation initiatives.
| WhyQuestion | Agility specific | PI Event specific | |||
|---|---|---|---|---|---|
Track and monitor the overall NPS score score for Agile |
On a scale of zero to ten, how likely are you to recommend the Agile to a friend or colleague? | 2. Value DeliveryAdvocacy for Agile On a scale of zero to ten, how likely are you to recommend the Agile to a colleague based on improvements you've seen in delivery value?friend or colleague? Event efficiency3. PI Planning Engagement On a scale of zero to ten, how likely are you to recommend SAFe Program Increment Planning process. 4. Training and Support On a scale of zero to ten, how likely are you to recommend Agile based on the training and support you received. this Agile event ? (what we would like to know? e.g. did you get the right level of info you needed?) 5. Collaboration/communication for Agile5. Team collaboration On a scale of zero to ten, how likely are you to recommend Agile based on the improvements in team collaboration and communication .you have seen during the PI event? | |||
| Collect the reasons behind the score. | What is the primary reason for your score? | What is the primary reason for your score? | |||
| Qualitative Feedback: Collect specific feedback on areas of improvement, challenges, and successes in the SAFe transformation. | How can we improve your experience ? | Trend Analysis: Measure trends over time to understand whether employee sentiment is improving or declining as the transformation progresses | for this event? | ||
| How do you feel when it comes to the teams collaboration? | Segmented Reporting: Analyze NPS scores by role (e.g., team members, product owners, leadership) to identify targeted support needs. | Which function you are part of? | Which function you are part of? |
Score
Suggestion
At team level:
- Velocity (using the same Capacity Calculator. Eg:
)Google Drive Live Link url https://docs.google.com/spreadsheets/d/1tz45bCHbGfZ9vgEQhVAWDM_2UNZVjgfuTJi2lefVRnQ/edit#gid=1440704876 - Committed VS Delivered at feature level
At train level:
- PI objectives: Committed VS Delivered
- Business Value points
- Velocity at ART level
