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THE COLLECTOR PATH

Choose the category of the process you are looking for

The job instructions are organized in a logic way into 5 categories

Each category have main sub-categories

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Onboarding


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titleIn this section...Solvay Structure
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titleCCT Overview
  • AMERICAS - Onboarding Factoring (Solvay Finance and Solvay SA, relation WP1/PF1/PI1)
  • AMERICAS - Onboarding CCT overview
  • AMERICAS - Onboarding About Our Customers
    • AMERICAS - Onboarding
    Expand
    title
    Accounts Receivable Overview
    - Onboarding
    Expand
    titleCredit Management Overview
    - Onboarding
    Expand
    titleCustomer Service Overview
    - Onboarding Compliance & Fraud Prevention
  • AMERICAS - Onboarding Collections Strategy
  • AMERICAS - Onboarding Collections Communication Skills
  • AMERICAS - Onboarding Dispute Management
  • AMERICAS - Onboarding Specificities NAM
  • AMERICAS - Onboarding Specificities LAM
  • AMERICAS - Onboarding Quality Management & ISO Certification
  • APAC - Onboarding - CCT overview
  • APAC - Onboarding - Tools SAP
  • APAC - Onboarding - Collections Strategy
  • EMEA - Onboarding - CCT overview
  • EMEA - Onboarding - Main teoretical PPT (Process, GBU's, Tools) 
  • EMEA - Onboarding - Communication
  • EMEA - Onboarding - Best Practices Guide (PCM; Risk Comments; Diagnosis; Registration of info in SAP; Master data; Escalation Process 
  • EMEA - Onboarding - Training schedule
  • EMEA - Onboarding - Dispute Management
  • AMERICAS - Tools SAP
  • APAC - Onboarding - Specificities 7523
    • APAC - Onboarding - Specificities TH
    Expand
    titleCollections Team
    Expand
    titleAbout Our Customers
    Expand
    titleCollections Strategy
    Expand
    titleSpecificities Americas
    Expand
    titleSpecificities EMEA
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    titleSpecificities APAC
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    titleSkills & Knowledge
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    titleFactoring (WP1 / PF1 / PI1)

    no current documents

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    titleCompliance & Fraud Prevention
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    titleQuality and ISO
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    titleCommunication Skills
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    titleIncoterms 2022



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    Outbound Communication

    Action Button
    linkTeam Lead
    texttopic 2


    Expand
    titlePre Chasing and Chasing
    Expand
    titlePrechasing / Chasing


    Expand
    titleBMC HELIX

    no current documents

    Expand
    titleRPA


    Expand
    titleStatement of Accounts
    Expand
    titleEscalation Process
    Expand
    titleEscalation Map
    Expand
    titleBank Documents & Letters
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    titleBank Certificates
    Expand
    titleService Scope
    Expand
    titleBank Draft
    Expand
    titleTo know more...
  • xxx
    • blab blaa


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    Financial Account Reconciliation


    Expand
    titleReconciliation
    Expand
    titleDispute Management
    Expand
    titleOld Items Reconciliation
    Expand
    titleCredit Items Reconciliation

    no current documents

    Expand
    titleService Invoices

    no current documents

    Expand
    titleRegion Specificities
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    titleSAP Tips
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    titleSAP Onboarding
    Expand
    titleSAP Transactions

    Account Conciliation

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    textxxx

    In this section...
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    title
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    Reporting, Meetings and Control


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    titleReporting
    Expand
    titlePCM Contact Info

    Follow Up Control

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    text
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    title
    		In this section...
    • xxx
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    PCM Action Comments
    Expand
    titlePCM Risk Comments
    Expand
    titleDiagnosis Comments

    no current documents

    Expand
    titleMeetings
    Expand
    titleInternal Collections Meet

    no current documents

    Expand
    titleMeetings with GBU

    no current documents

    Expand
    titleControl
    Expand
    titleDashboards
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    One Credit Requests

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    titleIn this section...
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    Service Unit Requests


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    titleAR Requests
    Expand
    titleDispute To Be Cleared
    Expand
    titleCredit Requests

    no current documents

    Expand
    titleAR and Credit Requests

    xxx

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    title
    		In this section...
    • xxx
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    Refund Request
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    titleRe-age Request
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