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<table class="wysiwyg-macro" data-macro-name="content-layer" data-macro-id="755bcee0-5759-4665-a1be-f0c0ae6bd0f9" aria-label="content-layer macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#2ba78b|id=1057146465" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtbGF5ZXI6YmFja2dyb3VuZC1jb2xvcj0jMmJhNzhifGlkPTEwNTcxNDY0NjV8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-column" data-macro-id="5b0edcf9-650a-4bc3-b916-aa9b4b99b3fb" aria-label="content-column macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#2ba78ba3|id=1057146476|width=100.00002%" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtY29sdW1uOmJhY2tncm91bmQtY29sb3I9IzJiYTc4YmEzfHdpZHRoPTEwMC4wMDAwMiV8aWQ9MTA1NzE0NjQ3NnxhdGxhc3NpYW4tbWFjcm8tb3V0cHV0LXR5cGU9SU5MSU5FfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-block" data-macro-id="f60dd3a5-6eb0-4182-9088-821b49103696" aria-label="content-block macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#2ba78b|border-radius=15px|id=1057146475" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtYmxvY2s6Ym9yZGVyLXJhZGl1cz0xNXB4fGJhY2tncm91bmQtY29sb3I9IzJiYTc4YnxpZD0xMDU3MTQ2NDc1fGF0bGFzc2lhbi1tYWNyby1vdXRwdXQtdHlwZT1JTkxJTkV9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><div class="contentLayout2"> <div class="columnLayout two-left-sidebar" data-layout="two-left-sidebar"> <div class="cell aside" data-type="aside"> <div class="innerCell"> <p><img class="confluence-embedded-image confluence-thumbnail image-right" draggable="false" width="95" src="/download/thumbnails/799705144/male.png?version=3&modificationDate=1672317377001&api=v2" data-image-src="/download/attachments/799705144/male.png?version=3&modificationDate=1672317377001&api=v2" data-unresolved-comment-count="0" data-linked-resource-id="799705663" data-linked-resource-version="3" data-linked-resource-type="attachment" data-linked-resource-default-alias="male.png" data-base-url="https://wiki.syensqo.com" data-linked-resource-content-type="image/png" data-linked-resource-container-id="799705144" data-linked-resource-container-version="408" title="Cash Collection Wiki > Cash Collection Wiki Home > male.png" data-location="Cash Collection Wiki > Cash Collection Wiki Home > male.png" data-image-height="300" data-image-width="300"></p></div> </div> <div class="cell normal" data-type="normal"> <div class="innerCell"> <h1><strong><span style="color: rgb(0,0,0);">THE COLLECTOR PATH</span></strong></h1><h4><span style="color: rgb(0,0,0);">The job instructions are organized in a logic way into 5 categories</span></h4><h4><span style="color: rgb(0,0,0);">Each category have main sub-categories</span></h4></div> </div> </div> </div> </td></tr></table></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="content-layer" data-macro-id="102e2d51-a31f-4205-8419-8ca4d1db42e2" aria-label="content-layer macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|id=4842147" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtbGF5ZXI6YmFja2dyb3VuZC1jb2xvcj0jZWRlZGVkfGlkPTQ4NDIxNDd8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-column" data-macro-id="b27095f6-cf3e-4816-b10b-4bea6eadf863" aria-label="content-column macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|id=4842149|width=100%" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtY29sdW1uOmJhY2tncm91bmQtY29sb3I9I2VkZWRlZHx3aWR0aD0xMDAlfGlkPTQ4NDIxNDl8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-block" data-macro-id="b2720edb-7f8a-41bc-b7c8-abd58a929ca2" aria-label="content-block macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|id=4842151" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtYmxvY2s6YmFja2dyb3VuZC1jb2xvcj0jZWRlZGVkfGlkPTQ4NDIxNTF8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p><br /></p></td></tr></table></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="content-layer" data-macro-id="41d3d102-60f6-414f-b637-f023002610fd" aria-label="content-layer macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|id=1057146451" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtbGF5ZXI6YmFja2dyb3VuZC1jb2xvcj0jZWRlZGVkfGlkPTEwNTcxNDY0NTF8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-column" data-macro-id="20045448-1527-48a0-8792-b2cd2f88979f" aria-label="content-column macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|column=alternate|id=1057146453|width=33.333%" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtY29sdW1uOmJhY2tncm91bmQtY29sb3I9I2VkZWRlZHxjb2x1bW49YWx0ZXJuYXRlfHdpZHRoPTMzLjMzMyV8aWQ9MTA1NzE0NjQ1M3xhdGxhc3NpYW4tbWFjcm8tb3V0cHV0LXR5cGU9SU5MSU5FfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-block" data-macro-id="f7c4bf87-6df5-4bcc-b454-ae3d9fb919e2" aria-label="content-block macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#2ba78ba3|border-radius=30px|id=1057146458" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtYmxvY2s6YmFja2dyb3VuZC1jb2xvcj0jMmJhNzhiYTN8Ym9yZGVyLXJhZGl1cz0zMHB4fGlkPTEwNTcxNDY0NTh8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><h1 class="auto-cursor-target" style="text-align: center;"><span>Onboarding</span></h1><p><br /></p><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="30b9c9c6-1e3d-46eb-a6a4-2b2ae48f8a4f" aria-label="expand macro" data-macro-parameters="title=Solvay Structure" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1Tb2x2YXkgU3RydWN0dXJlfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="30385503-b3f3-4474-9fae-ea51deea843c" aria-label="expand macro" data-macro-parameters="title=CCT Overview" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1DQ1QgT3ZlcnZpZXd9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><span><a href="https://docs.google.com/presentation/d/1LxPVXbbV5JzG6DeoubO4pO7kNZvJENf4JfDm22K4YHU/edit">AMERICAS</a></span></li><li><span><a href="https://docs.google.com/presentation/d/1_3S53awBtXzXTbMAKG3Ph8xQ4UZ1BI51tZnRxmx5QP8/edit#slide=id.geebeb542f3_0_486">EMEA</a></span></li><li><span><a href="https://docs.google.com/presentation/d/1bTFyZWNrTvwexx8J6CA9mx8_iEKQurpoxP-gFw54m0A/edit#slide=id.gef85198cf3_0_2792">APAC</a> / <a href="https://docs.google.com/presentation/d/1nkdJah_hkVavLouuMq1NhUJD3zM3B6vkg_VLcu50w5A/edit#slide=id.g19080199cab_0_5">APAC 02</a></span></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="b74cb6e7-785c-41c9-8807-0c36faa4fad8" aria-label="expand macro" data-macro-parameters="title=Accounts Receivable Overview" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1BY2NvdW50cyBSZWNlaXZhYmxlIE92ZXJ2aWV3fQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/presentation/d/1eRYrMf7XvQbW0FhZEuHzCwAyIQ1-SphPJkr2yJ2SdOI/edit#slide=id.g44e4c7e78a_0_3">AMERICAS</a></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="0f103aba-1a2f-4435-8348-1bcf94bcd8b8" aria-label="expand macro" data-macro-parameters="title=Credit Management Overview" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1DcmVkaXQgTWFuYWdlbWVudCBPdmVydmlld30&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/presentation/d/1aPgzDO2wH4vwdoxDD14YxjB6oHxqIOwMAsjT-ETDBjA/edit">AMERICAS</a></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="e2ff4c48-66b3-4c8d-b7b9-120d74c5e727" aria-label="expand macro" data-macro-parameters="title=Customer Service Overview" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1DdXN0b21lciBTZXJ2aWNlIE92ZXJ2aWV3fQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/presentation/d/19zufIrFUuP6GQprYmbbA06lklDzdoYrTL3wLnsuYtJk/edit">AMERICAS</a></li></ul></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="6205abf0-d5a0-4dd3-8d8c-844ec340361a" aria-label="expand macro" data-macro-parameters="title=Collections Team" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1Db2xsZWN0aW9ucyBUZWFtfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="3e6caf49-00b6-4c41-8445-8920c7d50346" aria-label="expand macro" data-macro-parameters="title=About Our Customers" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1BYm91dCBPdXIgQ3VzdG9tZXJzfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/presentation/d/1kLwWoYsCfZYA527Ywy5oBu9rE-N1zKZw1m8DahOxEAQ/edit">AMERICAS</a></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="733bfb19-ea45-462b-b64d-e3b98af33d87" aria-label="expand macro" data-macro-parameters="title=Collections Strategy" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1Db2xsZWN0aW9ucyBTdHJhdGVneX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/presentation/d/1AA6YONwgrplq9QAL2V-CSqFHqcuiithJzARrkJx5sO8/edit">AMERICAS</a></li><li><a href="https://docs.google.com/presentation/d/1lXtdWfke6RLXgyLH-54GoeYr33sL9zDi63d0JHb1N78/edit#slide=id.p9">EMEA</a> / <a href="https://docs.google.com/presentation/d/13H1kErpRCiZMhwKRedg0OTc1hwwyQY3r_Xa1F91y9dU/edit#slide=id.gaa9b0e5711_1_157">EMEA 02</a></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="6e35ac45-f1f4-4091-a474-d71ec72465a1" aria-label="expand macro" data-macro-parameters="title=Specificities Americas" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1TcGVjaWZpY2l0aWVzIEFtZXJpY2FzfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><span style="color: rgb(0,0,0);"><a href="https://docs.google.com/presentation/d/1E7E-YVQNeh8ynShO9uf19vaMqTgTIorSJnXl_tht8TI/edit#slide=id.g44e4c7e78a_0_3">Specificities NAM</a></span></li><li><span style="color: rgb(0,0,0);"><a href="https://docs.google.com/presentation/d/1sTo4-6WO4jmEOs_HFUcPBaH4SiK04Xo-aepT9kZ6SZY/edit#slide=id.g1815d0679bc_0_5">Specificities LAM</a></span></li><li><span style="color: rgb(0,0,0);"><a href="https://wiki.solvay.com/pages/viewpage.action?pageId=576258341">OLD WIKI Specificities LAM</a></span></li><li><span style="color: rgb(0,0,0);"><a href="https://wiki.solvay.com/pages/viewpage.action?pageId=576258096">OLD WIKI Specificities NAM</a></span></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="6f0b7c96-b6d7-44e8-a2e7-20ea1e0712d9" aria-label="expand macro" data-macro-parameters="title=Specificities EMEA" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1TcGVjaWZpY2l0aWVzIEVNRUF9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><span style="color: rgb(0,0,0);"><a href="https://wiki.solvay.com/display/SBSOTC/Manage+BNP+Ireland+Financing+program">Manage BNP Ireland Financing program</a></span></li><li><span style="color: rgb(0,0,0);"><a href="https://wiki.solvay.com/display/SBSOTC/Management+of+Confirming+process+for+Spanish+customers">Management of Confirming process for Spanish customers</a></span></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="893d41f1-d9e3-44f6-a2bd-faba83c0caa5" aria-label="expand macro" data-macro-parameters="title=Specificities APAC" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1TcGVjaWZpY2l0aWVzIEFQQUN9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><span style="color: rgb(0,0,0);"><a href="https://docs.google.com/document/d/1inzs-KtRhP06VDkmcTzZ4zA5fs3wYlNqt6rRDtcxWuQ/edit">Specificities 7523</a></span></li><li><span style="color: rgb(0,0,0);"><a href="https://drive.google.com/drive/folders/1Ooh4vV66bFDnwATcrd1OJJdMkUHUIRA3">Specificities TH</a></span></li></ul></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="d98802e0-a0e9-4744-9a87-ee70eca12d5b" aria-label="expand macro" data-macro-parameters="title=Skills & Knowledge" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1Ta2lsbHMgJiBLbm93bGVkZ2V9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="7afc86ed-f6a0-4eff-8c17-1901a2a3065b" aria-label="expand macro" data-macro-parameters="title=Factoring (WP1 / PF1 / PI1)" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1GYWN0b3JpbmcgKFdQMSAvIFBGMSAvIFBJMSl9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>no current documents</p></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="a9da4cf9-54fa-418c-bb20-14514ecb847f" aria-label="expand macro" data-macro-parameters="title=Compliance & Fraud Prevention" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1Db21wbGlhbmNlICYgRnJhdWQgUHJldmVudGlvbn0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><span><a href="https://docs.google.com/presentation/d/1hOSeK-mKFbjoNHTAnBhLHqEaARhzFU_li8QlUBh-LQU/edit">AMERICAS</a> </span></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="f218ea23-12f3-4d21-888d-9c384ebeca00" aria-label="expand macro" data-macro-parameters="title=Quality and ISO" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1RdWFsaXR5IGFuZCBJU099&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/presentation/d/1hXga3QLlYvUCKu3WnoNva2mSJjSuOHBHKcrGV4EB7mc/edit">AMERICAS</a></li><li><a href="https://wiki.solvay.com/pages/viewpage.action?pageId=576258050">OLD WIKI</a></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="8f714f1d-495a-4774-95a7-52fca7015409" aria-label="expand macro" data-macro-parameters="title=Communication Skills" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1Db21tdW5pY2F0aW9uIFNraWxsc30&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/presentation/d/1qa1kgFzQ06ArE1gi924hiIbI-4X320FfjnIc5kplIjs/edit">AMERICAS</a></li><li><a href="https://docs.google.com/presentation/d/13i2ITslcG4aaEI2FCLLOtzMqkrkp7Un8VNqCAm9k6Wk/edit#slide=id.p1">EMEA</a> / <a href="https://docs.google.com/document/d/15CwpDZATNCpxyoukasGFRfwm1BuIFUlGBS12yjejtR0/edit">EMEA 02</a> / <a href="https://docs.google.com/document/d/1NP0lAOP5DtG0YIF8bPQpQFH1IQLdZ7H1Q3r1kvKzexU/edit">EMEA 03</a> / <a href="https://docs.google.com/presentation/d/1G4sutFy9bOoFiN8xpk6Tgt4L7iHVVhQeaVcvzfZejRs/edit#slide=id.p1">EMEA 04</a></li><li><a href="https://wiki.solvay.com/pages/viewpage.action?pageId=575668357">OLD WIKI</a></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="18463edc-cbb2-4c51-8f24-fa17920e95d8" aria-label="expand macro" data-macro-parameters="title=Incoterms 2022" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1JbmNvdGVybXMgMjAyMn0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/presentation/d/1iibsigh6IsMIjYBNynqkarKbli5vYbDZPx-49rRqVXo/edit#slide=id.p">EMEA</a></li></ul></td></tr></table></td></tr></table></td></tr></table></td></tr></table><p><br /></p><p><br /></p><table class="wysiwyg-macro" data-macro-name="content-column" data-macro-id="3fdec814-8828-4a7d-9488-21eee09ca292" aria-label="content-column macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|column=alternate|id=1057146454|width=33.333%" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtY29sdW1uOmJhY2tncm91bmQtY29sb3I9I2VkZWRlZHxjb2x1bW49YWx0ZXJuYXRlfHdpZHRoPTMzLjMzMyV8aWQ9MTA1NzE0NjQ1NHxhdGxhc3NpYW4tbWFjcm8tb3V0cHV0LXR5cGU9SU5MSU5FfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-block" data-macro-id="63c2bcf6-c120-4816-91a0-025bede087ac" aria-label="content-block macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#2ba78ba3|border-radius=30px|id=1057146459" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtYmxvY2s6YmFja2dyb3VuZC1jb2xvcj0jMmJhNzhiYTN8Ym9yZGVyLXJhZGl1cz0zMHB4fGlkPTEwNTcxNDY0NTl8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><h1 class="auto-cursor-target" style="text-align: center;"><span>Outbound </span><span>Communication</span></h1><p><br /></p><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="5a889aa1-e092-4303-9234-e7618f8cc982" aria-label="expand macro" data-macro-parameters="title=Pre Chasing and Chasing" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1QcmUgQ2hhc2luZyBhbmQgQ2hhc2luZ30&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="53f8c960-69ef-4458-9df7-f8f4507ab403" aria-label="expand macro" data-macro-parameters="title=Prechasing / Chasing" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1QcmVjaGFzaW5nIC8gQ2hhc2luZ30&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/spreadsheets/d/1SF5sk8oBwkxyLZXyrsubjC5jC8grDWrU847TKinNLRw/edit#gid=1617237867">AMERICAS</a></li></ul><p><br /></p></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="a0cb5701-24e8-4bda-abe1-06bdb0b92739" aria-label="expand macro" data-macro-parameters="title=BMC HELIX" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1CTUMgSEVMSVh9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>no current documents</p></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="49f51c48-92bf-4bb9-b4e2-5b3f59e90724" aria-label="expand macro" data-macro-parameters="title=RPA" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1SUEF9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p><br /></p><ul><li><span><a href="https://wiki.solvay.com/pages/releaseview.action?pageId=788859580">OLD WIKI</a></span></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="5c81fe20-a372-4ef4-a0e7-913e9b1a7f7b" aria-label="expand macro" data-macro-parameters="title=Statement of Accounts" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1TdGF0ZW1lbnQgb2YgQWNjb3VudHN9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://wiki.solvay.com/display/SBSOTC/Extraction+of+Statement+of+Accounts">OLD WIKI</a></li></ul></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="8e9875e6-e6db-4921-bccf-6fed83d3dc4a" aria-label="expand macro" data-macro-parameters="title=Escalation Process" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1Fc2NhbGF0aW9uIFByb2Nlc3N9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="28b4e9df-f052-4fe6-8268-19948e214f07" aria-label="expand macro" data-macro-parameters="title=Escalation Map" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1Fc2NhbGF0aW9uIE1hcH0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/document/d/1nNdXrq-n_qAF8tfBj6_XH6zKsV1qHuUoGFJPxRmArxU/edit">AMERICAS</a> / <a href="https://docs.google.com/spreadsheets/d/1wK86qtv3eWwOocjy88A0t4OIt2DQ-D0YotzTgnHeqIA/edit#gid=1232117940">02</a></li><li><a href="https://wiki.solvay.com/pages/viewpage.action?pageId=575668345">OLD WIKI</a></li></ul></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="d3e1ff4a-1a23-45d9-b2cb-bd084e2d5580" aria-label="expand macro" data-macro-parameters="title=Bank Documents & Letters" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1CYW5rIERvY3VtZW50cyAmIExldHRlcnN9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="ee3cd6d9-0681-4d78-9e05-6e042270b47f" aria-label="expand macro" data-macro-parameters="title=Bank Certificates" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1CYW5rIENlcnRpZmljYXRlc30&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://drive.google.com/drive/folders/1H-WMNvlyWj41vhIQ-SS0HecHWETNfk0X">AMERICAS</a></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="6c415267-4ebc-46ff-ab8d-377833c77fbc" aria-label="expand macro" data-macro-parameters="title=Service Scope" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1TZXJ2aWNlIFNjb3BlfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://drive.google.com/drive/folders/0BzvqzBdguWwqR1NNaWF4NVFXSTA?resourcekey=0-dN3ubT_hcYz9jsXrVO79Xw"> </a></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="146fb629-1554-47e6-ba6a-6cb797215f24" aria-label="expand macro" data-macro-parameters="title=Bank Draft" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1CYW5rIERyYWZ0fQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p><br /></p></td></tr></table></td></tr></table></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="content-column" data-macro-id="6b860cdc-c605-4d27-9303-2547c3657f79" aria-label="content-column macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|column=alternate|id=1057146456|width=33.333%" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtY29sdW1uOmJhY2tncm91bmQtY29sb3I9I2VkZWRlZHxjb2x1bW49YWx0ZXJuYXRlfHdpZHRoPTMzLjMzMyV8aWQ9MTA1NzE0NjQ1NnxhdGxhc3NpYW4tbWFjcm8tb3V0cHV0LXR5cGU9SU5MSU5FfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-block" data-macro-id="e34fcf9d-fdef-4c2a-9195-d552cf56b872" aria-label="content-block macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#2ba78ba3|border-radius=30px|id=1057146461" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtYmxvY2s6YmFja2dyb3VuZC1jb2xvcj0jMmJhNzhiYTN8Ym9yZGVyLXJhZGl1cz0zMHB4fGlkPTEwNTcxNDY0NjF8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><h1 class="auto-cursor-target" style="text-align: center;"><span>Financial Account Reconciliation</span></h1><p style="text-align: left;"><br /></p><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="6dac6475-859d-4bf7-9fdc-a56fbf639210" aria-label="expand macro" data-macro-parameters="title=Reconciliation" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1SZWNvbmNpbGlhdGlvbn0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="9e10b8ba-3341-447b-95ea-f6c66e1c8ec8" aria-label="expand macro" data-macro-parameters="title=Dispute Management" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1EaXNwdXRlIE1hbmFnZW1lbnR9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><span><a href="https://docs.google.com/presentation/d/1PseP073DPL3Sm0X2GAqCnY52aL90sHu03gt3bSSW7Hg/edit#slide=id.g44e4c7e78a_1_154">AMERICAS</a></span></li><li><span><a href="https://docs.google.com/spreadsheets/d/1CSipoZPIwH2jVPwI6dETmAyat4wrpL66YKzgE7LmofI/edit#gid=2045311938">EMEA</a></span></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="4a78b680-dca7-425a-a471-e60665311cec" aria-label="expand macro" data-macro-parameters="title=Old Items Reconciliation" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1PbGQgSXRlbXMgUmVjb25jaWxpYXRpb259&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><span><a href="https://docs.google.com/presentation/u/0/d/11Sp_Bw0czYPXrpemaIfWIxYMsFJurIEztlg6N5ZkSuk/edit">AMERICAS</a></span></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="0a38f131-7b32-412e-b7ca-0ed1557c2856" aria-label="expand macro" data-macro-parameters="title=Credit Items Reconciliation" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1DcmVkaXQgSXRlbXMgUmVjb25jaWxpYXRpb259&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>no current documents</p></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="960923be-75d0-4f9f-8dd2-07188f0aca08" aria-label="expand macro" data-macro-parameters="title=Service Invoices" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1TZXJ2aWNlIEludm9pY2VzfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>no current documents</p></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="7c1a03a0-99f3-4262-9cbc-0afd8e11c783" aria-label="expand macro" data-macro-parameters="title=Region Specificities" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1SZWdpb24gU3BlY2lmaWNpdGllc30&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li>AMERICAS - <span style="color: rgb(0,0,0);">"Sucatas" </span></li><li><span style="color: rgb(0,0,0);"><a href="https://aodocs.altirnao.com/?aodocs-domain=solvay.com&locale=en_US#Menu_viewDoc/LibraryId_QPjcLQ7u3w842OhqVJ/DocumentId_RUzxtT02dlPbIxUoAp/ViewId_RUQJBJw84hvizbDKYO">AMERICAS - IECRA allocation</a> / <a href="https://drive.google.com/file/d/1AECcVbIE9bU1RbvQfkmUt-5TlZAOuGtR/view?usp=share_link">LINK 02</a></span></li></ul></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="140fcdc7-8bf4-45f9-9e51-ee7828d64abe" aria-label="expand macro" data-macro-parameters="title=SAP Tips" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1TQVAgVGlwc30&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="7b9c3fbd-2bb6-499e-a8af-9d8186db50fd" aria-label="expand macro" data-macro-parameters="title=SAP Onboarding" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1TQVAgT25ib2FyZGluZ30&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/presentation/d/1th1uUfi9PoVyD8bNYiW_8U6vsceCJ_7eRKWsEqQpHaM/edit#slide=id.g44e4c7e78a_0_3">AMERICAS</a></li><li><a href="https://wiki.solvay.com/pages/viewpage.action?pageId=577568942">OLD WIKI</a></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="876163d2-3763-4d97-8275-7f447a5d0100" aria-label="expand macro" data-macro-parameters="title=SAP Transactions" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1TQVAgVHJhbnNhY3Rpb25zfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/document/d/1_jpGHpiLsu5iQlNk2Ij38xIWviupviu4O1Pud4esV1U/edit">EMEA</a> / <a href="https://drive.google.com/file/d/1ruvgEfAFCETBvSeeBDZDCuCMrmxc01q6/view">EMEA 02</a></li><li><a href="https://drive.google.com/drive/folders/1bKQ5V5L1m01BF4_iAEGvMY7KADMS9sBO">APAC</a></li></ul></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="content-layer" data-macro-id="ee46fdfe-b3fb-4e66-b67b-1fed4ad320c0" aria-label="content-layer macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|id=1057326725" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtbGF5ZXI6YmFja2dyb3VuZC1jb2xvcj0jZWRlZGVkfGlkPTEwNTczMjY3MjV8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-column" data-macro-id="d92a61dc-81c3-418d-9ed6-9a89133f4d3b" aria-label="content-column macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|column=alternate|id=1057326727|width=33.333%" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtY29sdW1uOmJhY2tncm91bmQtY29sb3I9I2VkZWRlZHxjb2x1bW49YWx0ZXJuYXRlfHdpZHRoPTMzLjMzMyV8aWQ9MTA1NzMyNjcyN3xhdGxhc3NpYW4tbWFjcm8tb3V0cHV0LXR5cGU9SU5MSU5FfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-block" data-macro-id="6cafd6aa-4eb7-4018-801a-5b7b6d17b4eb" aria-label="content-block macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#2ba78ba3|border-radius=30px|id=1057326732" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtYmxvY2s6YmFja2dyb3VuZC1jb2xvcj0jMmJhNzhiYTN8Ym9yZGVyLXJhZGl1cz0zMHB4fGlkPTEwNTczMjY3MzJ8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><h1 class="auto-cursor-target" style="text-align: center;"><span>Reporting, Meetings and Control</span></h1><p style="text-align: left;"><br /></p><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="f8de751c-c7cd-4915-9db7-b6893ad9bf57" aria-label="expand macro" data-macro-parameters="title=Reporting" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1SZXBvcnRpbmd9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="ab5c9639-3b69-46cc-8e63-3740a36f4361" aria-label="expand macro" data-macro-parameters="title=PCM Contact Info" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1QQ00gQ29udGFjdCBJbmZvfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/document/d/1RspQxGauTn17Tu3mS2rh8--1r6kflbvoHQJpUSg_5Mk/edit">AMERICAS</a> / <a href="https://docs.google.com/presentation/d/1hcy2tGiH73S9cYvs6SMLKxWVbY3aHEgbP3KOe2IStW8/edit#slide=id.gdc1146458a_0_29">AMERICAS 02</a></li><li><span><a href="https://drive.google.com/file/d/142IBfau2gnly-l0BySAKsh1674_sNumV/view">EMEA</a></span></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="6e4f6993-0935-422e-bf87-b6c832454f3b" aria-label="expand macro" data-macro-parameters="title=PCM Action Comments" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1QQ00gQWN0aW9uIENvbW1lbnRzfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/document/d/1RspQxGauTn17Tu3mS2rh8--1r6kflbvoHQJpUSg_5Mk/edit">AMERICAS</a> / <a href="https://docs.google.com/presentation/d/1hcy2tGiH73S9cYvs6SMLKxWVbY3aHEgbP3KOe2IStW8/edit#slide=id.gdc1146458a_0_29">AMERICAS 02</a></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="404516e7-4258-4323-9155-2227c8ff2646" aria-label="expand macro" data-macro-parameters="title=PCM Risk Comments" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1QQ00gUmlzayBDb21tZW50c30&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/document/d/1RspQxGauTn17Tu3mS2rh8--1r6kflbvoHQJpUSg_5Mk/edit">AMERICAS</a> / <a href="https://docs.google.com/presentation/d/1hcy2tGiH73S9cYvs6SMLKxWVbY3aHEgbP3KOe2IStW8/edit#slide=id.gdc1146458a_0_29">AMERICAS 02</a></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="fe92e6ac-d843-4b25-9616-3db8cbc3fede" aria-label="expand macro" data-macro-parameters="title=Diagnosis Comments" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1EaWFnbm9zaXMgQ29tbWVudHN9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>no current documents</p></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="e4bac6b3-6064-4c28-ba89-cd51b5dbf242" aria-label="expand macro" data-macro-parameters="title=Meetings" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1NZWV0aW5nc30&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="775b8a97-f975-4e08-a848-e84f29753716" aria-label="expand macro" data-macro-parameters="title=Internal Collections Meet" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1JbnRlcm5hbCBDb2xsZWN0aW9ucyBNZWV0fQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>no current documents</p></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="f12e21bf-8b0c-4903-bddb-254e424cf7dc" aria-label="expand macro" data-macro-parameters="title=Meetings with GBU" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1NZWV0aW5ncyB3aXRoIEdCVX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>no current documents</p></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="fd1f993d-38a1-4400-9af5-b4485f66621b" aria-label="expand macro" data-macro-parameters="title=Control" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1Db250cm9sfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="6d2a5eb3-350e-40cd-a877-f370eefa395a" aria-label="expand macro" data-macro-parameters="title=Dashboards" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1EYXNoYm9hcmRzfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://drive.google.com/file/d/1Kes_yO-XNWTa-NXD_pXqbbRyGuU8MiVK/view?usp=sharing">GLOBAL</a></li></ul></td></tr></table><p><br /></p><p><br /></p></td></tr></table></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="content-column" data-macro-id="48bd0eba-73fc-4502-9c04-0b74efcf4e2c" aria-label="content-column macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|column=alternate|id=1057326728|width=33.333%" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtY29sdW1uOmJhY2tncm91bmQtY29sb3I9I2VkZWRlZHxjb2x1bW49YWx0ZXJuYXRlfHdpZHRoPTMzLjMzMyV8aWQ9MTA1NzMyNjcyOHxhdGxhc3NpYW4tbWFjcm8tb3V0cHV0LXR5cGU9SU5MSU5FfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-block" data-macro-id="34b91aca-2610-4d16-ae40-05d9e6b05910" aria-label="content-block macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#2ba78ba3|border-radius=30px|id=1057326734" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtYmxvY2s6YmFja2dyb3VuZC1jb2xvcj0jMmJhNzhiYTN8Ym9yZGVyLXJhZGl1cz0zMHB4fGlkPTEwNTczMjY3MzR8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><h1 class="auto-cursor-target" style="text-align: center;"><span>Service Unit Requests</span></h1><p><br /></p><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="ef85b07f-4d4b-4836-bacf-115764e9f0e3" aria-label="expand macro" data-macro-parameters="title=AR Requests" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1BUiBSZXF1ZXN0c30&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="328f8bc8-e363-4d53-bae3-d5cabbcf3ca6" aria-label="expand macro" data-macro-parameters="title=Dispute To Be Cleared" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1EaXNwdXRlIFRvIEJlIENsZWFyZWR9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/presentation/d/1VgrGsu2m00EeFljsVemgJYEmdqG171OjPg4qYU6ORyQ/edit">AMERICAS</a></li></ul></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="53a535a6-0cd3-49fc-990b-ec0ac8ba4ed8" aria-label="expand macro" data-macro-parameters="title=Credit Requests" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1DcmVkaXQgUmVxdWVzdHN9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>no current documents</p></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="9e82d1ea-3a24-4028-9ac7-a9c9353a4c8c" aria-label="expand macro" data-macro-parameters="title=AR and Credit Requests" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1BUiBhbmQgQ3JlZGl0IFJlcXVlc3RzfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="94619612-4364-4540-8f11-007b8b435eb8" aria-label="expand macro" data-macro-parameters="title=Refund Request" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1SZWZ1bmQgUmVxdWVzdH0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><span><a href="https://docs.google.com/presentation/d/1JvXYmyhKRmhxb8S77LlHBqed_qzJfo1R55HPTVC5Jlg/edit#slide=id.g3ad62bb3f9_0_57">AMERICAS</a> / <a href="https://docs.google.com/spreadsheets/d/196adCas8AKRNPWj6V1yd6r-zzrBw9bRZEkvtJuERUMQ/edit">AMERICAS 02</a></span></li><li><span><a href="https://docs.google.com/document/d/1YBnjrLVQMvBxpfUYd2pULDPXUizTCwGr4eSDPbNCvn8/edit#heading=h.7gdgksk39d22">APAC</a> / <a href="https://docs.google.com/presentation/d/122f0Zo-t0nsxPsyhBSZLlIbKR4iZE2CHzttdFfs4V0A/edit#slide=id.g2305e1ea9b_0_59">APAC 02</a></span></li><li><span><a href="https://wiki.solvay.com/display/SBSOTC/WW+Customers+Payment+Refund+Process">OLD WIKI</a></span></li></ul></td></tr></table><table class="wysiwyg-macro" data-macro-name="expand" data-macro-id="06ba04c4-fd97-4d62-84eb-9ef6f1da98f1" aria-label="expand macro" data-macro-parameters="title=Re-age Request" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2V4cGFuZDp0aXRsZT1SZS1hZ2UgUmVxdWVzdH0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><ul><li><a href="https://docs.google.com/presentation/d/1SYN-SUi0eJTRG05z_QWIrgTwG2rvUWQiIvSEKlP7ArQ/edit#slide=id.p">AMERICAS </a></li><li><a href="https://docs.google.com/spreadsheets/d/1ONbjTlfJcIyLMhPaqrsNxBflEJ4IsFsHQ3SjzqHoZbE/edit#gid=0">EMEA</a></li><li><a href="https://docs.google.com/spreadsheets/d/1id6i2DZZXIfj7_-RoQZBCrrZNbO1HBiKPB-4BWH0Igs/edit#gid=0">APAC</a> / <a href="https://docs.google.com/spreadsheets/d/1gqAeV2zPQqj1LYkOPqgG1u7gPeyRmYq744lAXW6P_qU/edit#gid=0">APAC 02</a></li></ul></td></tr></table></td></tr></table></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="content-column" data-macro-id="c9ae81a6-2695-42f0-b41f-8dff3d723454" aria-label="content-column macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|column=alternate|id=1057326730|width=33.333%" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtY29sdW1uOmJhY2tncm91bmQtY29sb3I9I2VkZWRlZHxjb2x1bW49YWx0ZXJuYXRlfHdpZHRoPTMzLjMzMyV8aWQ9MTA1NzMyNjczMHxhdGxhc3NpYW4tbWFjcm8tb3V0cHV0LXR5cGU9SU5MSU5FfQ&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p><br /></p></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="content-layer" data-macro-id="5574e196-9d32-44c9-8e83-7257cfc4e008" aria-label="content-layer macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|id=1789184340" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtbGF5ZXI6YmFja2dyb3VuZC1jb2xvcj0jZWRlZGVkfGlkPTE3ODkxODQzNDB8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-column" data-macro-id="722d5bc0-5657-49e9-9c9a-87f32d06a0ae" aria-label="content-column macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|id=1789184341|width=100%" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtY29sdW1uOmJhY2tncm91bmQtY29sb3I9I2VkZWRlZHx3aWR0aD0xMDAlfGlkPTE3ODkxODQzNDF8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-block" data-macro-id="3be77179-4932-4d80-a215-62f1c3fbf808" aria-label="content-block macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|id=1789184343" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtYmxvY2s6YmFja2dyb3VuZC1jb2xvcj0jZWRlZGVkfGlkPTE3ODkxODQzNDN8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p><br /></p></td></tr></table></td></tr></table></td></tr></table><table class="wysiwyg-macro" data-macro-name="content-layer" data-macro-id="738e0eb8-cd5e-42ee-9290-1ac8bfae51ee" aria-label="content-layer macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|id=1789219384" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtbGF5ZXI6YmFja2dyb3VuZC1jb2xvcj0jZWRlZGVkfGlkPTE3ODkyMTkzODR8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-column" data-macro-id="bbd3a701-360b-4c52-bc87-a6c7941de77b" aria-label="content-column macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|id=1789219386|width=100%" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtY29sdW1uOmJhY2tncm91bmQtY29sb3I9I2VkZWRlZHx3aWR0aD0xMDAlfGlkPTE3ODkyMTkzODZ8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><table class="wysiwyg-macro" data-macro-name="content-block" data-macro-id="77376e72-8ee2-446a-a384-6dedbb2af9e4" aria-label="content-block macro" data-macro-parameters="atlassian-macro-output-type=INLINE|background-color=#ededed|id=1789219389" data-macro-schema-version="1" style="background-image: url(https://wiki.syensqo.com/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvbnRlbnQtYmxvY2s6YmFja2dyb3VuZC1jb2xvcj0jZWRlZGVkfGlkPTE3ODkyMTkzODl8YXRsYXNzaWFuLW1hY3JvLW91dHB1dC10eXBlPUlOTElORX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p><br /></p></td></tr></table></td></tr></table></td></tr></table><p><br /></p><p><br /></p><p><br /></p><p><br /></p><p><br /></p><p><br /></p><p><br /></p>
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