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1) Only the media with the "publish" status are usable. The images with another status (pending, obsolete, ...) cannot be used not in Tridion nor anywhere else.

See how to change a "pending" status to "published", in the following Keepeek documentation: Media status (the status of media within the classification plan)


2) If the concerned Keepeek folder contains more than 20 published media
, the next ones can be reached by moving to the next page

3) If you recently added the media to Keepeek, you should Empty your browser cache.
:

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