What you need to know to start...
Convergence Contract Workspaces replace ARIBA. All your non obsolete contracts were recovered in Convergence.
Once you create a contract workspaces depending on the below conditions, they will be assigned status flag.
Need Help?
How to ask for assistance?
Dear SalesForce Convergence user,
For any question or issue regarding Convergence, please :
- create a request in Service One with the following information:
- I want to update data in Convergence → Maintain data ownership in CONVERGENCE
- I want to mass upload procurement data → Maintain procurement data in CONVERGENCE
- Process : Data & Analysis
- PTP-Subprocess: Purchasing Tools Support
- PTP-Category: Convergence
For account creation, please refer to here.
Thank you very much,
Convergence Team.
Contract Workspaces Glossary
Complex Contract :
Contracts related to other commitments or other conditions, example :
- Contracts not classifiable as own-use contracts
- Contracts granting the right to use an asset
- Contracts with an embedded derivative
- Onerous contracts -Swap contracts
- Contracts of transfers of assets from customers
- Derecognition of asset
- Contracts increasing payment
Term Type:
- Fixed: means that the contract will expire on the Expiration date.
- Auto Renew (Evergreen): causes the contract to automatically extend past the expiration date.
The best way to get IT support is to use the new
Service One Platform.