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Launch your webbrowser (Chrome) and enter this URL for Production: https://solvay-CRM.my.salesforce.com 
Enter you Active Directory (AD) / Solvay Network username and password.
You reach your Salesforce CRM Home page. "

If a new user or a change in access rights is needed, you should open a request in Salesforce, by following the 'Need Help' under 'Helpful Links' in your Home Page. Choose "User Creation Request", fill in all the needed information and save. Your request will be automatically sent to the SBS CRM Support Team who will process your request. At every status change, you will be informed by email.

If you need support regarding Salesforce, you can open a request in Salesforce, by following the 'Need Help' under 'Helpful Links' in your Home Page. Choose "Support Request" , fill in your question and save. Your request will be automatically sent to the SBS CRM Support Team who will process your request. You will then receive an Email with all the needed information regarding your Ticket. At every status change, you will be informed by email. Do not forget that you can also contact your GBU Admin, your trainer or advanced users within your GBU.

Launch your webbrowser (Chrome) and enter this URL for Production: https://solvay-CRM.my.salesforce.com
Enter you Active Directory (AD) / Solvay Network username and password.
You reach your Salesforce CRM Home page. You can then add the page to your bookmarks and navigate as usual in the CRM.

Currently, it is not yet possible to use Salesforce offline on your mobile device. We are working on this to make it possible. We will inform you as soon as the offline mode is available!

Yes, the number format depends on the locale you have selected in your setting. For example, if you select the locale 'English - UK', numbers will be displayed in Anglo-saxon format.
To change, go to 'My Settings' > 'Personal' > 'Language & Time Zone' > Select your locale and the number format will be automatically adapted.

The best way to get IT support is to use the new Service One Platform.