Access & navigation

Launch your webbrowser (Chrome) and enter this URL for Production: https://solvay-CRM.my.salesforce.com 
Enter you Active Directory (AD) / Solvay Network username and password.
You reach your Salesforce CRM Home page.

If a new user or a change in access rights is needed, you should open a request in Salesforce, by following the 'Need Help' under 'Helpful Links' in your Home Page. Choose "User Creation Request", fill in all the needed information and save. Your request will be automatically sent to the SBS CRM Support Team who will process your request. At every status change, you will be informed by email.

Launch your webbrowser (Chrome) and enter this URL for Production: https://solvay-CRM.my.salesforce.com
Enter you Active Directory (AD) / Solvay Network username and password.
You reach your Salesforce CRM Home page. You can then add the page to your bookmarks and navigate as usual in the CRM.

Currently, it is not yet possible to use Salesforce offline on your mobile device. We are working on this to make it possible. We will inform you as soon as the offline mode is available!

Yes, the number format depends on the locale you have selected in your setting. For example, if you select the locale 'English - UK', numbers will be displayed in Anglo-saxon format.
To change, go to 'My Settings' > 'Personal' > 'Language & Time Zone' > Select your locale and the number format will be automatically adapted.