Overview
Qlikview is a Business Intelligence or Analytics tool which allows to retrieve data from multiple databases and display them in a structure and visual way. A new Qlikview version is available at Solvay via the CRM interface or separately. It retrieves orderbook, sales performenace, overdue & DSO, complaints & opportunities data from CRM/salesforce, SAP, etc. To know more about Qlikview... You can find below a summary of the Qlikview tool. For more detailed information, please consult the SBS Decision & Piloting Solutions Team Google Sites for: In addition, the User Guide for the Complaints Dashboard in Qlikview is available via this page.
Concerned profiles:
ALL (with access to Qlikview)
Table of content
Step By Step
CRM ANALYTICS Dashboard | |
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Analytics Dashboard: Data Flow | |
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Technical scope •Technical solution used : Qlikview •Sources : Both legacies ERP, BW, Business Objects, SFDC, Flat files... |  |
GBR Tables used in Analytics Dashboard | |
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Today available to GBUs for their own mapping
Corporate Mapping : Corporate group (Sold to / Payer; Ship to); Distributors |  |
List of manual files per GBUs in Qlikview | CRM Analytics - Support |
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•Sales Rep (Peroxides, Special Chem.) •GBU Product Family (Peroxides, Special Chem.) •Micro Region (Peroxides) •Monterrey Sales Data (Special Chem.) | •Document Supports •Training Requests : contact your regional D&PS Representatives •Miriam Luttrin; Europe •Lilian Cheong; Asia Pacific •Kyle Amlung; North America Karina Tsuji; South America |
Opportunities | ||
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