Page tree

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 6 Next »

Overview


In this section, you will find information about:

  • Approver assignement
  • What can do the approver

 

 

Concerned profiles:

     Sales - Customer Service - Supply Chain

Table of content


 

Step By Step


Assignment

 

 Approval process

 

Approver assignment can be done only by clicking the submit for approval button

 

There are 3 ways to assign the approver to the request :

•Automatically assigned by the system following specific criterias
•Manually assigned by the user
•No assignment – Request automatically approved after clicking submit for approval.

All assignment criterias per GBU and specific cases are in appendix

Once assigned, the approver can do 4 actions:

 

Reassign the request – Click on reassign link
Approve the request – Click on Approve/Reject link
Reject the request – Click on Approve/Reject link
Ask for more information – By clicking need more information checkbox and rejecting the request

Reassign the request to another approver by clicking on the “Reassign” button.





Need help?


Unable to render {include} The included page could not be found.

The best way to get IT support is to use the new Service One Platform.