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There are 2 types of Firefighter requests:

  • Permanent :
    Permanent users has to be requested by filling in the CGI user management file column L and open a freshdesk ticket. 
  •  Temporary:
    Temporary access has to be requested by FD ticket with details (stream, system <<PF1, PI1, WP1>> validity start date & end date). No need to update the CGI user management file 

Roles assigned to FF users are based on the stream, global nature of the job performed

  1. Permanent :
    Permanent users has to be requested by filling in the CGI user management file column L and open a freshdesk ticket. 

  2.  Temporary:
    Temporary access has to be requested by FD ticket with details (stream, system <<PF1, PI1, WP1>> validity start date & end date). No need to update the CGI user management file 
    • If any specific authorizations (transaction code, roles, authorization object etc) are missing for FF user, capture the transaction SU53 screen shot and raise a ticket in FD to authorization team
    • Members can access the table to check permanent / temporary users enabled and for which FF ID “/VIRSA/ZFFUSERS”.
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