| Procedure | Screenshot |
|---|---|
Problem If this is not the first time you access Got it! and have the error message below | |
Solution Please follow the following steps
| |
| 2. Select New incognito window | |
| 3. Type in https://gotit.solvay.com at the Address bar | |
| 4. You will see Got it login page, and select "For Direct Access" | |
| 5. You should able to login as per normal | |
| 6. You can now close the browser and open a new browser as per normal process to login to Got it! |
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