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AODocs is a Google add-on application and requires initial authentication by Google.  Outside of Solvay users may gain access to AODocs files by obtaining a Google account using their preferred email address whether it be a private Google account or other email address . Once this account is setup, the AODocs Administrator can use the new Google account to control access to AODocs libraries as noted in Step 4 below. 

For more information and directions to setup this account, click here

They are put into an AODocs trash folder and can only be recovered by the AODocs system admin. Let the help desk know you have an issue and need to restore files. Note: we will occasionally clear out the trash folder to recover space.


The best way to get IT support is to use the new Service One Platform.