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  •  Login to SAP and execute Transaction code "SU53".

 

  • In the “Display Authorization Data screen (SU53)” click on “Text View” button.

 

  • Click System button in Text view screen
  • Then in System drop-down select
    • Go through “List” -> “Save” -> “Local File”.
  • In the popup to save file Choose the option "Unconverted" .
  • Change directory to the preferred one and click “Generate”.
  • Allow the creation of the ".txt" file in the previously chosen directory.
  • Now you have the ".txt" file with the authorizations of your user. 
  • Access Freshdesk with the following link https://sbs-support.solvay.com/helpdesk
  •  Enter the Freshdesk with your Credentials.
  • Click on "New" button and select "Ticket" button in drop-down.
  • Fill the fields with the options shown in the image below.
  • The fields Sub type, IS-Category and Application must be filled with the options correspondent to the stream of the user that is requesting the authorizations.
  • Fill the fields with the options shown in the image below.
  • Attach the .txt file with the authorizations to the description of the ticket
  • After Filling all the details Click on Submit button and submit it.
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