Make sure you have selected the right view on the upper right side
1. Select your name as sales rep 2. Use the filters on the top of the page to select the correct region/accounts/products 3. Save the selections under a bookmark on the top-left of the page
Contact SBS Decision and Piloting (contact list by region). You can find more information at the bottom of the Analytics page.
Please contact your CRM Champion.
Contact SBS Decision and Piloting (contact list by region) for a training session or look at the « Qlikview User Guide » (link on Analytics, bottom of the summary page).
Connect your Salesforce through Google Chrome (not the dedicated App.) and select the 'Analytics' functionality of Salesforce.
You can see where data come from by browsing through the KPI definitions (link on Analytics, bottom of the summary page)
It's normal.
Each night, Qlikview runs a job to allow access to users. So if you give access to a user one day, he will be able to access to Qlikview only the day after.
QlikView is updated every morning, from SAP and from Sales Force.
Dashboards do not dynamically refresh to show the latest data. You need to Refreshyour Dashboard to see the current data represented in the charts by clicking on the Refresh button.
The best way to get IT support is to use the new
Service One Platform.