Syensqo IS - Customer Support

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Question / problemReasons / Actions

  • A user is currently doing some modifications on the data

    If an other connected user have all below conditions :

    • common DFU/SKU with you in its scope

    • open a Workspace with in it the same modificable data

    → the software automatically locks the data for 1 user exclusively to prevent from a double modification at the same time.

  • "All connexions have been locked by the administrator".
    → It happens when Master Data are being updated during static import

  • Somebody has just changed the data you are trying to load, you need to press reload to apply new data changes before being able to see it.

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