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A30 - New Releases

Created by Vincent VERDELLET-EXT on Dec 14, 2016

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What you need to know to start...

New versions of Convergence are released periodically to make the platform better. Every release is documented with a "Release note".

Need Help?

How to ask for assistance?

Dear SalesForce Convergence user,

For any question or issue regarding Convergence, please :

create a request in Service One with the following information:
- I want to update data in Convergence → Maintain data ownership in CONVERGENCE
- I want to mass upload procurement data → Maintain procurement data in CONVERGENCE
- Process : Data & Analysis
- PTP-Subprocess: Purchasing Tools Support
- PTP-Category: Convergence

For account creation, please refer to here.

Thank you very much,

Convergence Team.

The best way to get IT support is to use the new Service One Platform.