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IS users can access the SINEQUA Private Space.
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<td><img src="http://frph2-appvm105.rhd.priv.rhodia.com:8090/download/attachments/3638419/intro.png" alt="RCS Introduction"/></td>
<td><div><p><span class="wikilink"><a href="/xwiki/wiki/is_support/view/SI+-+Sinequa/#HSinequaIntroduction">Sinequa Introduction</a></span><br/>
A short presentation of the Sinequa tool</p></div></td>
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<td><img src="http://frph2-appvm105.rhd.priv.rhodia.com:8090/download/attachments/3638419/gettingaccount.png" alt="APO Account"/></td>
<td><div><p><span class="wikilink"><a href="/xwiki/wiki/is_support/view/SI+-+Sinequa/#HGettingaSinequaaccount">Getting a Sinequa account</a></span><br/>
How to request for a new account, ask for a modification or solve any account related issues.</p></div></td>
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<td><img src="http://frph2-appvm105.rhd.priv.rhodia.com:8090/download/attachments/3638419/support.png" alt="RCS Support and training"/></td>
<td><div><p><span class="wikilink"><a href="/xwiki/wiki/is_support/view/SI+-+Sinequa/#HGettingsupportandtraining">Getting Support & Training</a></span><br/>
How to request trainings, corrections or simply ask for help </p></div></td>
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<td><img src="http://frph2-appvm105.rhd.priv.rhodia.com:8090/download/attachments/3638419/FAQ.png" alt="APO FAQ"/></td>
<td><div><p><span class="wikilink"><a href="/xwiki/wiki/is_support/SI+-+Sinequa/Sinequa+FAQ">Sinequa FAQ</a></span><br/>
Most Frequently Asked Questions about Sinequa with an answer to each.</p></div></td>
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<td><img src="http://frph2-appvm105.rhd.priv.rhodia.com:8090/download/attachments/3638419/troubleshooting.jpg" alt="RCS Troubleshooting"/></td>
<td><div><p><span class="wikilink"><a href="/xwiki/wiki/is_support/view/SI+-+Sinequa/Sinequa+Troubleshooting">Sinequa Troubleshooting</a></span><br/>
A list of most encountered errors and issues with an explanation and solution.</p></div></td>
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<td><img src="http://frph2-appvm105.rhd.priv.rhodia.com:8090/download/attachments/3638419/UserGuide.png" alt="APO User Documentation"/></td>
<td><div><p><span class="wikilink"><a href="/xwiki/wiki/is_support/view/SI+-+Sinequa/Sinequa+User+Documentation">Sinequa User Documentation</a></span><br/>
Where to find all the user documentation for Sinequa.</p></div></td>
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Sinequa Introduction
S nequa offers both customizable & real-time business search and enables customers to create search-based applications according to operational, individual and data needs. The all-in-one solution navigates and synthesizes information from structured applications, unstructured information and people data, regardless of source or volume. More simply, Sinequa helps you retrieving documents nearly as quickly as your thoughts.
Herebelow is a simplified schema that shows us that Sinequa is in the middle of several internal systems (SAP and the Intranet)
Note that Sinequa is used within the Intranet portal for the internal search engine :
Below a list with all the Sinequa search engine used within Solvay :
Sinequa Search Engine |
Application / Docbase |
Link |
|---|---|---|
intranet-search Intranet search |
http://intranet-search.priv.rhodia.com |
|
ehs-search EHS Labelling / RCSEHS/RCSDOC |
http://ehs-search.priv.rhodia.com |
|
productinformation Product Information Search / RCSEHS/RCSDOC |
http://productinformation.priv.rhodia.com |
|
deeg-search DeeG / Quality |
http://deeg-search.priv.rhodia.com |
|
userdoc-search RCS Users Documentation Search / QUALITY |
http://userdoc-search.priv.rhodia.com |
|
rcs-maintenance-library-search RCS Maintenance Library Search / QUALITY |
http://rcs-maintenance-library-search.priv.rhodia.com |
|
magda-search Magda / RHODIADOC |
http://magda-search.priv.rhodia.com |
|
iswhoswho-search IS Photo library |
http://iswhoswho-search.priv.rhodia.com |
|
apm-delivery-search APM Delivery / QUALITY |
http://apm-delivery-search.priv.rhodia.com |
|
manufacturing-search Manufacturing / QUALITY |
http://manufacturing-search.priv.rhodia.com |
|
is-connection-search IS Connection / RHODIADOC |
http://is-connection-search.priv.rhodia.com |
|
it-internal-controls-search IT Internal Controls Search / QUALITY |
http://it-internal-controls-search.priv.rhodia.com |
|
internet-search Internet item indexing |
http://internet-search.priv.rhodia.com |
|
rcs-bip-search BIP |
http://rcs-bip-search.priv.rhodia.com |
|
carechem-search Carechem / RCSEHS |
http://carechem-search.priv.rhodia.com |
|
salicylics-search SALICYLICS Search / RCSEHS/RCSDOC |
http://salicylics-search.priv.rhodia.com |
|
absis-search Absis / ABSIS |
http://absis-search.priv.rhodia.com |
|
silicapedia-search Silicapedia / SILICA |
http://silicapedia-search.priv.rhodia.com |
|
procedures-crta-crtl-search Qualité R&D / QUALITY |
http://procedures-crta-crtl-search.priv.rhodia.com |
|
silicawhoswho-search Silica Photo library |
http://silicawhoswho-search.priv.rhodia.com |
|
Silica Regulatory SILICA |
http://silica-search.priv.rhodia.com/ |
|
eRoom search embedded within the application itself |
||
GPC Global Product Catalog - search embedded within the application itself |
||
XWiki.production User documentation in Wiki |
Getting a Sinequa account
Y u don't need specific rights to access Sinequa because it's a third-party application program that is plugged with different tools and indexes their content. The access rights are based on the user profiles of each application that comply with the security rules.
Getting support and training
S pport and training of Sinequa can be requested the same way as any other IS tool.
See the general Getting Supportand Getting Training pages.
The best way to get IT support is to use the new
Service One Platform.