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Reference Documents

AM Webshop User guideline


Key roles

Sophia SONG = Product Owner of AM webshop (who replaced Ryan HELMS)

Leila RADJAH: Business Analyst

Kryzsztof: CloudCraze developer

Christophe Spiteri: SAP developer

Olivier Hisler: webmethods


And 2 Solvay contacts who will create tickets:

Coleman Schmerbeck is the main contact. He will became the contact for NAM only.

Roberto Zanoni will be soon the contact for all other regions (January 2020 = transition period).


FAQ


  1. Ask Sophia SONG to validate
  2. If validated : add “CC AM - Access to Webstore” permission set to the user

The best way to get IT support is to use the new Service One Platform.