Empty server list in SAP Analysis version 2.X (21 SP3 or 25 SP2 )
After a new installation (new PC or SAPGUI has been upgraded) you will get instead of the server list a blank page.
You need to obtain the list to initialize it via the saplogon launchpad, so .
- Close Analysis.
- Open SAPLogon
- Click on "Connexions" folder and its sub-folder, make sure you get the list of SAP servers here.
No server list
If there is no server list here either, please, contact IS Infra-structure team to install it or
try that workaround : open the sap configuration tool and copy paste the following link : http://portalsolia.solvay.com/irj/servlet/prt/portal/prtmode/preview/prtroot/pcd!3aportal_content!2fcom.solvay.iv.KMDocHidden/documents/Solvay
- Select a server ex WBP and drag & drop it in "favorites"
- Close the saplogon
ReOpen Analysis. The servers list will be available and remain.
Full LIst Hierarchical List (Connections & Favorites)
Nota : If nevertheless it doesn't work, it means that the SAPUIlandscape.xml file is either missing or corrupted.
To solve the issue you need either to copy your missing file or replace the corrupted one by the file hereunder.
The path to copy or replace the file is C:\Users\<Users>\AppData\Roaming\SAP\Common.
SSO (Single Sign ON) unavailable ?
In case you get such an SSO error message.
One of main reason of that issue is a passed validity date within your WBP account.
So we advice to mention that possibility when you open a freshdesk ticket to submit the trouble.
How to logon without SSO (Single Sign ON) ?
Because of the SSO, by default, when you open BW Analysis (v2.1SP03), it will automatically logon with your Windows account.
If you want to logon as previously w/o SSO or to an other BW account, you need to :
- open "BW Analysis", then do the following configuration.
- Reopen Analysis.
- Logon BW server again.
- Update Language to "EN" (english) and Click Cancel.
- Then you can either input your credentials or another User & Password account:
The best way to get IT support is to use the new
Service One Platform.










