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Electronic signature is the possibility to sign electronically documents, without the need of printing, signing and scanning them. 

  • It allows to execute a contractual agreement between Solvay and employee or third party companies

  • In countries which accept electronically signed and executed documents as official instruments


Solvay can sign and create documents to be signed via Advanced Signature using  DocuSign Cloud Service, in compliance with regulations in Europe (eIDAS) and US (UETA and ESIGN) regulations.

Extra info

Electronic Signature helps Solvay to comply with Green IT objectives

Get started


If you want to start using eSignature in your processes follow these indications:

  1. Read this presentation with general information about the service.
  2. Contact your legal counsel or local lawyer to check if electronic signature can be used in your circumstances.
  3. Fill this form with the needed information.
  4. In a matter of days we will reach you to get more information and guide you in the next steps

In case you need support on the process or has other questions please submit a ticket using https://sbs-support.solvay.com indicating DocuSign in the Application name.

FAQ


When you enter the name of the person who has to sign ...

The current list of countries where we can use electronic signature via DocuSign is: Belgium, France, Portugal, United States

Yes. The list can be extended as we launch new use cases in different countries. In case of doubt you can contact your local counsel

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Every GBU, Function and country has a legal expert assigned. This person belongs to Legal department and is an expert in the laws that affect their perimeter. If you don't know whom to contact, check with your hierarchy to identify him/her.

How-to


If you have received a mail from DocuSign requesting you to sign a document, follow the instructions in the mail. The process guides you though the different steps. At the end of the process is possible that you are asked for an authentication code. You normally have received that code from the contract creator via a different email, a phone call or an SMS. You have more information in this page.

If you want to create a document and sign it, you first need to understand which are the different possibility you have.

There is criteria that has to be followed in order to start using electronic signature in your department. All the updated info is in this presentation:

You have more information and tutorials here: DocuSign - Extra resources

Troubleshooting    


If you find problems using DocuSign please contact support via a new ticket in https://sbs-support.solvay.com indicating DocuSign in the Application name.

The best way to get IT support is to use the new Service One Platform.