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velocity
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IS users can access the SINEQUA Private Space.

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/velocity

RCS Introduction

Sinequa Introduction
A short presentation of the Sinequa tool

APO Account

Getting a Sinequa account
How to request for a new account, ask for a modification or solve any account related issues.

RCS Support and training

Getting Support & Training
How to request trainings, corrections or simply ask for help

APO FAQ

Sinequa FAQ
Most Frequently Asked Questions about Sinequa with an answer to each.

RCS Troubleshooting

Sinequa Troubleshooting
A list of most encountered errors and issues with an explanation and solution.

APO User Documentation

Sinequa User Documentation
Where to find all the user documentation for Sinequa.

Sinequa Introduction

S nequa offers both customizable & real-time business search and enables customers to create search-based applications according to operational, individual and data needs. The all-in-one solution navigates and synthesizes information from structured applications, unstructured information and people data, regardless of source or volume. More simply, Sinequa helps you retrieving documents nearly as quickly as your thoughts.

Herebelow is a simplified schema that shows us that Sinequa is in the middle of several internal systems (SAP and the Intranet)

Note that Sinequa is used within the Intranet portal for the internal search engine :

Below a list with all the Sinequa search engine used within Solvay :

Sinequa Search Engine

Application / Docbase

Link

intranet-search Intranet search

http://intranet-search.priv.rhodia.com

ehs-search EHS Labelling / RCSEHS/RCSDOC

http://ehs-search.priv.rhodia.com

productinformation Product Information Search / RCSEHS/RCSDOC

http://productinformation.priv.rhodia.com

deeg-search DeeG / Quality

http://deeg-search.priv.rhodia.com

userdoc-search RCS Users Documentation Search / QUALITY

http://userdoc-search.priv.rhodia.com

rcs-maintenance-library-search RCS Maintenance Library Search / QUALITY

http://rcs-maintenance-library-search.priv.rhodia.com

magda-search Magda / RHODIADOC

http://magda-search.priv.rhodia.com

iswhoswho-search IS Photo library

http://iswhoswho-search.priv.rhodia.com

apm-delivery-search APM Delivery / QUALITY

http://apm-delivery-search.priv.rhodia.com

manufacturing-search Manufacturing / QUALITY

http://manufacturing-search.priv.rhodia.com

is-connection-search IS Connection / RHODIADOC

http://is-connection-search.priv.rhodia.com

it-internal-controls-search IT Internal Controls Search / QUALITY

http://it-internal-controls-search.priv.rhodia.com

internet-search Internet item indexing

http://internet-search.priv.rhodia.com

rcs-bip-search BIP

http://rcs-bip-search.priv.rhodia.com

carechem-search Carechem / RCSEHS

http://carechem-search.priv.rhodia.com

salicylics-search SALICYLICS Search / RCSEHS/RCSDOC

http://salicylics-search.priv.rhodia.com

absis-search Absis / ABSIS

http://absis-search.priv.rhodia.com

silicapedia-search Silicapedia / SILICA

http://silicapedia-search.priv.rhodia.com

procedures-crta-crtl-search Qualité R&D / QUALITY

http://procedures-crta-crtl-search.priv.rhodia.com

silicawhoswho-search Silica Photo library

http://silicawhoswho-search.priv.rhodia.com

Silica Regulatory SILICA

http://silica-search.priv.rhodia.com/

eRoom search embedded within the application itself

GPC Global Product Catalog - search embedded within the application itself

XWiki.production User documentation in Wiki

http//userdoc-search.priv.rhodia.com/

Getting a Sinequa account

Y u don't need specific rights to access Sinequa because it's a third-party application program that is plugged with different tools and indexes their content. The access rights are based on the user profiles of each application that comply with the security rules.

Getting support and training

S pport and training of Sinequa can be requested the same way as any other IS tool.

See the general Getting Supportand Getting Training pages.

The best way to get IT support is to use the new Service One Platform.