Syensqo IS - Customer Support

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How to log into iSource ?



First steps in iSource

iSource uses Single Sign On : no need for login and password. Just paste the following URL in Google Chrome : https://solvay.zycus.com/tms



Overview

iSource navigation is user friendly and all modules can be accessed through the main menu on the top left corner.



STEP 1


Access the Hamburger menu on the top left corner.

Click on the 3 lines to open the menu & access the different modules.



STEP 2


Open iSource to navigate its' menu.


  • Home > to access Dew Drops Homepage
  • My Desk > to view and access all products listing pages 
  • My Approvals > is not applicable
  • iSource > to access full source and quick source events, manage suppliers/users and access reports. 
  • iSupplier > will allow you to view suppliers 
  • Reference Documents > allows you to access buyer documentation

  • Online Support > is a live chat that connects you to the Zycus support.



The best way to get IT support is to use the new Service One Platform.