This article outlines the process which needs to be followed when managing access in the PF1 and SF1 system.
PF1 and SF1 Systems
PF1 is the Production Environment and the SF1 is the Pre Production Environment.
Tickets :
The tickets for the management of users in the PF1 and SF1 systems can be of different types. These can be :
- User Creations - With a Reference User / Without a Reference User
- User Modifications - Addition / Removal of roles
- Transaction Access
- User Unlock / Validity Extension / Password Reset, etc.
Below are a few examples of how the tickets may look like.
Important
If a user asks to add the role (or in case of a User Creation) in the PF1 system then the same roles has to added in the SF1 system too. But the vice-versa should not be done, i.e. if the user needs access in the SF1 system then the same as to provided only in the SF1 system.
Approvals :
Before proceeding with these kind of tickets, we need to always check the approvals. The approvals for the PF1 and SF1 system are managed by the L0 Teams depending on the region. If there are approvals missing in the ticket then the ticket has to be transferred to the respective L0 Team asking them to get the approvals.