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Version Control

Version

Date

Description

Author

V0.0

dd/mm/yyyy

Draft

<name>

V1.0


Final




New version due to Maintenance <name> / Project <name> Release:

<Jira # - short description>







Reference Documents

Description

Document Link

Data Model details (.xls)


Process Flow (draw.io)





Definitions

Abbreviation

Definition 

CRM

Customer Relationship Management










Functional Process – <Name of process>

Business Goals

<to describe the goals that the process wants to achieve, some examples for reference: harmize Opportunity reporting cross solvay, have a clear view on the opportunity pipeline and forecast>

Process Flow

<to describe Functional Process description by Actors, including the process flow, important to include business logic and expected  system behaviour>


Use Cases

Use Cases & Actors

Data Model

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