Page tree

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 16 Next »


Table of Contents



Version Control

Version

Date

Description

Author

V0.0

dd/mm/yyyy

Draft

<name>

V1.0


Final




New version due to Maintenance <name> / Project <name> Release:

<Jira # - short description>







Reference Documents

Description

Document Link

Data Model (draw.io)


Process Flow (draw.io)





Definitions

Abbreviation

Definition 

CRM

Customer Relationship Management











Functional Process – <Name of process>

Business Goals

<to describe the goals that the process wants to achieve, some examples for reference: harmonize Opportunity reporting cross Solvay, have a clear view on the opportunity pipeline and forecast>

Process Flow

<to describe Functional Process description by Actors, so the business rules and expected  system behavior, also need to include the process flow >


<Instructions for functionals to build a Flow (these instructions should be deleted after the page is published:

step 1: Go to google drive and download the template.drawio (it contains the process flow, use cases and data model diagrams)

step 2: build the flow using draw.io

            go to draw.io, choose the option Open Existing diagram and select the file downloaded before

            On the left bottom corner, click on more shapes, on the left-side panel scroll down until you find BPMN 2.0

            please select the checkbox to have the BPMN symbols available in the pane 

Step 3: build the flow, please see the example below for reference

            More examples: https://app.diagrams.net/#G1MVufmWiJKTX4zL575PT2Ro6vS9BghNxM

            This diagram is using BPMN (Business Process Model and Notation), here is the complete specification of the standard

Step 4: make sure it is stored in the google drive folder, https://drive.google.com/drive/folders/1dQz9HfEYZsHwZRRpl8k23QuYjNY85Vou>

Step 5: On the flow created, go to File File > embed > IFrame > push Create button > copy the code generated

Step 6: on your confluence page edit the HTML component below and replace the code

            or

            go to + on the top of the page, click the down arrow, select Other macros, search for HTML, select it and then, click Insert



Use Cases

<To describe the separate actions that each type of profile can do, this is to allow the security to be set up at object (CRUD) and feature level (Use case) use the same process as described in the previous paragraph to build the flow>

Use Cases & Actors Diagram


Data Model

<Susana to complete with the guidelines>

The best way to get IT support is to use the new Service One Platform.