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How to ask for assistance?


Dear SalesForce Convergence user,

For any question or issue regarding Convergence, please create a request
 in Freshdesk with the following information: 

  • Process : Data & Analysis
  • PTP-Subprocess: Purchasing Tools Support
  • PTP-Category: Convergence


Please click here to ask a supplier creation directly to the data owner.

Thank you very much,

Convergence Team.


The best way to get IT support is to use the new Service One Platform.