Syensqo IS - Customer Support

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  1. Send an email to xxx
  2. Request info:
    1. Name of the Jira Project
    2. Scrum or Kanban. Scrum will have a backlog view and ability to create sprints. Kanban will provide a swimlane view.
    3. List of email address for the members.
    4. Specify who would be the project administrator (ability to create/start/stop sprints etc...)



  • If you need to configure your workflow, you need to contact your Jira admin
  • If you need to add new custom fields onto screens, you need to contact your Jira admin

The best way to get IT support is to use the new Service One Platform.