1. PI1/SI1 user creation :
Case 1 : If Reference User does not have any Z3F-ADH* and/or Z3F-BCM* roles, then in that case, we can proceed further with the Manager approvals to create the user with the all the roles requested in the PI1/SI1 system and provide the password to the user to log in.
After this, ticket can be Resolved.
In the below roles, we can see that there are no Z3F-ADH* or any Z3F-BCM* roles. Hence, for this case, Manager approvals are sufficient for proceed with the user request.
PQ1_001 CUA System
Note that all access management activities related to PI1 and SI1 system are to be handled through the PQ1 Client 001 system (CUA - Central User Administration system).
Case 2 : If the Reference User has the Z3F-ADH* and/or Z3F-BCM* roles then in that case, we can proceed with the Manager approvals to create the user with the all the roles except the Z3F-ADH* and/or Z3F-BCM* roles and provide the password.
In this case, the requester has to be informed to contact the below contacts for the BCM/CICC online access.
Anina Barneva (CICC - Z3F-ADH* roles)
Larissa Duvals (CICC - Z3F-ADH* roles)
Etienne Lobet (BCM - Z3F-BCM* roles)
Brigitte Schepens (BCM - Z3F-BCM* roles)
After this, ticket can be Resolved.
In the below roles, we can see that there are Z3F-ADH* or any Z3F-BCM* roles (Highlighted). Hence, in this case, roles have to assigned apart from the Z3F-ADH* or any Z3F-BCM* roles and once done, the user must be informed to contact Anina Barneva (CICC - Z3F-ADH* roles) and Larissa Duvals (CICC - Z3F-ADH* roles) and Resolve the request.
Reply to the user informing them to contact Anina Barneva or Larissa Duval.
2. BCM / CICC Online Access :
Case 1 : If we get the request from anyone of the below contacts, we can go ahead and create the user with the basic role in PI1 system and with the Z3F-BCM* roles (if requested) and Resolve the ticket.
Anina Barneva (CICC - Z3F-ADH* roles)
Larissa Duvals (CICC - Z3F-ADH* roles)
Etienne Lobet (BCM - Z3F-BCM* roles)
Brigitte Schepens (BCM - Z3F-BCM* roles)
Signed Users
We get this request from the Etienne Lobet and Brigitte Schepens to create users under this category. For any users under this type, we create users the user with the required/mentioned roles and another with naming convention XXXXX_S and assign the role : Z3F-BCM-SIGN-SB and user group : ZZZ :SIGN. For this type users we provide the password to users, once user changes the password of the signed user (XXXXX_S) to productive we change the user type from dialog to service since to avoid the password expiry.
Case 2 : If we do not get the request from anyone in the above contacts, we will inform the user to contact the above any contacts to get the access to BCM / CICC Online access, and then Resolve the ticket straight away.
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