We are not supposed to provide access to user's in any groups in AODOCS
We can guide the user on whom they need to contact to get the needed access
Prerequisites
We need to get the link of the drive for which access is requested (OR)
We need to get the Group name for which access is requested
Once we get the needed information, please follow the below steps.
Step 1: Navigate to Google Apps and click on Group
Step 2: Search the group user requested
Step 3: By clicking on the group, we can get into the group.
How ever if we are not the manager, we will get the screen below
Click on view the list of members for this group, and we can see the list of member's and manager's
Step 4: Provide the screenshot and also the manager's who can provide the access, and request the user to contact them.
In case if the manager of the group request us to provide the access, seek approval from Solvay(Gauthier Blesbois) and once they approve then we can proceed with adding the user to the group.
To do the same follow the below steps.
Step 1: To add the user in the group, click on Manage member
Step 2: Click on Invite member option
Step 3: Add the user's email address
Reference ticket:https://sbs-support.solvay.com/a/tickets/3702593