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Prerequisites:

Check if the page title or URL of the article is shared, if not get from the user



Follow the below steps for providing access in Confluence.

Step 1 : Go to the particular page for which user needs access.

Step 2 : Then click on " Space Tools " which is present at the left bottom side of the particular page

Step 3 : After that click on " Permissions" from the space tool menu

Step 4 : After clicking permission you will be able to see the Groups and Validator's name for this particular space.

Step 5 : Get approval from any of the validator for the group for which user needs access for the particular page.

           Note:  If requester is one of the admin of the space, then we can skip validation process and give access directly.

Step 6 : Once it is validated go to the the confluence home page (https://wiki.solvay.com/)

Step 7 : Click on the setting menu which is present at the right side.

Step 8 : Then click on "User Management" from the settings menu

Step 9 :  After that search with user ID, Name, or email id of the user in Find user tab.

Step 10 : Then click on search

Step 11 : After clicking on search you can able to see the user details 

Step 12 : Double click on the particular user name

Step 13 : For adding user in the particular group click on " Edit Groups "

Step 14 : It will display a set of Groups which is available in Confluence

Step 15 : Select the particular groups for which user is requesting for access.

Step 16 :  After selecting the groups, Click on the "Save button" which is present at the bottom for saving all the changes.


Step 17 : Once it is done, User will get the required access.


Reference Ticket  :  https://sbs-support.solvay.com/a/tickets/4666262


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