I/ Load Price to SAP
As an CSR Agent, I have a Task list which I can check the “Load Price to SAP” tasks that have been assigned to the Queue of my region (1).
From there I can select a pending Task and assign it to myself, in order to perform the following tasks:
- Review the Quote pricing Data by checking the Quote linked to the Task (2)
- Open the report with the pricing information of the Quote (3), from where I can perform an export of a CSV file (4)
- On the report, the CSR agent can directly update the Sales Org or Distr.Channel . if needed
- Upload the data to SAP using the exported CSV file
- Confirm that the data was successfully uploaded by marking the Task as Completed (5)
https://wiki.solvay.com/display/PFE/SF+-+Novecare+-+Data+push+to+SAP
