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Scenario 1:

You are not able to click "Save & Continue" button even you fill in all the fields?

Something similar to the screen on the right?


Answer:

Please check carefully on whether which field is giving you alert.

Example on the right, the Claim Amount field is in Red, which means that the validation on this field is fail.

The reason could be you are copy and paste the value that might consist of some unexpected characters.

Please remove the value and key in the amount manually.

It will solve the problem.




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