Syensqo IS - Customer Support

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Reference Documents

Functional document (2018)

FAQ

what's new in MGP

type key summary assignee reporter priority status resolution created updated due

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The end use is updated automatically each night by batch. Please refer to the end use object to see the source of the data. As a reminder, end uses are uploaded every month by the GBU Data Steward (Sarah CHATTIN) in iCare, just before uploading the Realized Sales records.  

No, users can't go back to a previous stage. They have to ask an admin user or the GBU data steward to do it. It work the same in case the MGP is marked as dead.

Admin users can see all list views but SpP users can't. The visibility is based on the public group mentioned on the first Q&A.

The best way to get IT support is to use the new Service One Platform.