- Created by Vidhyadharan-ext, Vaishna on Jun 30, 2023
Initiative brief
Readme
* Required information
Project details
Phase |
|
|---|---|
Status | IN PROGRESS UNDER REVIEW APPROVED NOT APPROVED |
Start Date | |
Initiative name ID Provided by DT PMO | 12285 Command Center Pool / NOC (EPIC 2 from 2022 Initiative) |
Description of the initiative | Finalize NOC implementation in continuity with 2022 Initiative |
Domain & Product | |
Requested Domain Journey / Platform |
|
| Involved Domain Journey/ Platform |
|
Initiative Ownership | |
Digital Technology Partner | @ |
Product Manager / Service Delivery | @ |
Roadmap & Key objectives | |
Roadmap |
Finalize NOC initative in Q1 2023 |
2023 Digital Technology Key objective | Build Command Center / eBonding with externel Service Provider |
Priority | Enter the level of priority of your initiative: P1 must do by day 1/ P2 can do/ P3 parked for now |
Phase 1: Envision - High level initiatives
Do
Create Envision brief if the initiative is part of the validated roadmap
- Highlight roadmap value
- Request a budget for Strategize if you need one
- Security scoring
- RADAR/SENTRI
Don´t
- Request platform resources if the business capability is already identified and clear
- Write portfolio epics, epics and user stories
Identify squad resources
First, let´s start with the Problem space
1.1. Reason
* Why is this initiative proposed today?
This Initiative is engaged to finalize what has already been engaged in 2022 with the command center. The command center is a new pool to be built. The purpose is to reinforce business continuity by acting at different levels of the DT landscape. For this, we need to build 4 main entities:
This initiative is engaged for NOC Deployement in 2023. Other initiative had been launched by command center team for 2023/ |
1.2. Benefits
What are the new capabilities expected?
Build then run the Network Operations Center (NOC) to maintain optimal network performance and availability, and to ensure continuous uptime. The NOC manages a host of critical activities such as monitoring the network, Firewall and intrusion prevention system management and antivirus support (with SOC), Policy enforcement, incident response, escalation and communication, etc…
- Identify a provider to build a NOC ;
- Deploy ITSM supervision tool (BMC Helix?) & connect to BMC Helix ticketing tool;
- Gather list of network asset and include them into the CMDB & automation
- Organize workshop to gather requirement and business needs;
- Setup the POC and go to run
- Define governance
- Industrialize the process to ob-board the rest of initial scope
- Setup a run team
What will it replace? Is it a new solution or an existing one?
| No existing NOC |
1.3. Target users
Who are the future users?
| Telecom Network services teams / Cybersecurity / Helpdesk / Command center |
What is the number of users impacted?
What about the Business Needs?
1.4. Value proposition
What is the value of the initiative?
1.5. Business goals
How does the product / deliverable align with the business goals?
1.6. Challenges
Are there any challenges in developing the product?
1.7. Business metrics
How will we measure success?
1.8. Cybersecurity
Please duplicate this template and contact the SIP team in order to get your corresponding folder. Then, for the envision phase, answer to the initiative card tab and to the 7 high-level questions in the "Security Scoring" tab. These questions will help the SIP team to determine the level of cybersecurity & compliance support you will need. Please contact the team by email: @SIP_team@solvay.com
1.9- Involvment of Data Domains
If your initiative is working with data, please select the domain which is impacted:
- Marketing & Sales (for examples: Customer & Market segment / Price conditions & CMIR)
- Supply Chain Management (for examples: Routes & Rates)
- Procurement (for examples: Master data: Vendors, Contracts, Material (Group)/ Reference Data: Payment terms, Structures)
- Finance (for examples: Management (MAC)/ Financial (FAC)/ Treasury)
- HR (for examples: HR Master Data (Employee, Personal, Identity))
- Industrial (for examples: BOM, Asset Hierarchy, MES Tag, Process Batch)
- R&I (for examples: Products, Equipments/ Projects)
- Structures & shared referential (for examples: Structures/ Shared referential data/ Finished goods)
- Sustainability
1.10. Up to investment
Estimated Delivery phase start date*
| Estimated Delivered end Quarter* Q3 2023 |
What is the coherent money to commit on the initiative?*
| 2023 (in K€)* | 2024 (in K€)* | 2025 (in K€) | |
|---|---|---|---|
Estimated size of investment (high level) | 121 | 0 | 0 |
What is the coherent run and build commit on the initiative?
Estimated run costs (estimation high level) per year on xxYear (xx= duration of the contract if known) | Type of savings expected /year for DT (Ex: Contracts, FTE, ...) |
- maintenance
- infrastructure
- FTE
- Sales provider
- licences
- other: please explain
Please add here the required envelop needed to work on the strategize phase - if needed (maximum 40k€) :
1.11. Resources
What skills and talents do we need?
| NOC Skills |
1.12. Methodology to apply (refer for Accolade)
Do you think your initiative will best cope with a waterfall or agile methodology?
|
If the initiative will be done in Agile methodology, please contact during the strategize phase Nicolas LOVAGNINI
Phase 2: Strategize
Do
- Identify portfolio epics and epics within each portfolio epics
- Create a document / slide / spreadsheet to build your epics and put a link in the bief
- Estimate experts and budget by portfolio epics or by increment
- Show SMART KPI (Specific, Measureable, Archievable, Relevant, and Time-Bound)
- Evaluate the impact on Solvay One Planet objectives
Don´t
- Identify squad resources (naming)
- Write user stories
Now, we can move on to the Solution space
2.0 Scope / Deliverables
What is your list of scope if waterfall initiatives (technical, functional & organizational) / deliverables foreseen? What are your list of Epics if Agile initiatives?
Cybersecurity roadmap alignement CMDB reshape Critical Key Performance Indicator (KPI) to measure success : 100%Network devices (FW, Routers, Switches, firewalls, etc) loaded into CMDB e.bonding with Service provider operationnal |
2.1. Actions to complete
| Mandatory actions * (please contact them together if possible) | ||
|---|---|---|
Description of the action / task | Contact | Document & examples (please make your own copy and insert new link here) |
Contact each relevant pool lead to book resources in the capacity planning tool
| Complete Capacity planning tool | |
Complete Accolade
| Claire Bazin | Complete Accolade |
Review with Enterprise Architect the actual solution answering the objective
| Complete Architecture Impact Analysis (AIA) | |
Check you have confirmed the involvement of each platform | Revert to SDM of each Platform | |
Identify security needs (Confidentiality, Integrity, Availability) and define security measures to be implemented by the initiative team
| Complete the security questionnaire in “SIP Support tool” | |
Support for budget estimation (via the Workload & Cost), Financial evaluation (Total Cost of Ownership over 10Y), saving validation
| W&C: to be filled in to Accolade in preparation phase TCO over 10Y: | |
Data Governance: if data is required, please identify the business objects in each domain (refer to envision phase)
| Data Governance Strategise for Initiative Briefs | |
| Optional | ||
If any relation needed with a supplier
| ||
If it concerns a key supplier, a sourcing strategy has to be defined
| ||
If conformity by design is required
| GMP (pharma), ISO | |
2.2. Users needs
What do users dislike about the current solution?
Applicable when a new solution is developed
What tools or features do your users wish to have?
What value will it add to the user´s lives?
What alternative do we have?
2.3. Overall Service Delivery Management for a project
A standardised process for creating and introducing services. It may sound basic, but Service Design and Introduction should be considered at the very beginning of the project.
- Moving through the various project stages from Envision, strategize (requirements gathering) to planning, delivering value and testing before deploying the service.
- Embedding service introduction activities into project delivery, with defined success criteria at each stage avoids a re-work which can negatively impact the project in terms of time, cost and quality.
Who is the service owner?
| Mohamed IDRISSI |
What is the target?
Which platform will maintain the new service?
| I&W / Connectivity |
2.4. Risk Analysis
What are the risks (refer to Risk analysis matrix in Accolade)?
2.5. Solvay One Planet Objectives
What is the qualitative assessment of Hardware/ Data processing/ Project’s contribution to Solvay One Planet?
- Is the business ambition you will support improving or not sustainability? - Will you increase or decrease the number of hardware we need to operate? How much ? - Will you generate or transfer an important amount of data, especially videos? How much? |
My tasks
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