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Exit Interviews


INTRODUCTION

Exit Interviews in Solvay follow a simple, standard, and sustainable approach for extracting insights following the voluntary resignation of individuals S22 and below, as well as those who are part of Talent Pools in order to learn more about the motivations behind leaving across various demographics (gender, site, country, region, GBU/function, years of service, age range, etc.).  These insights help us proactively address engagement among the current and future employees.

  • A definition of “Regrettable Losses” aligned with the SuccessFactors exit management process.
  • A simple, standardized questionnaire in order to collect feedback and enable data analysis and identification of opportunities for improvement.
  • Clear accountability and coordinated collaboration between Site HR Partners, Talent Practice Team, and SBPs to meet with the individual and collect their feedback, while avoiding repeat conversations.

Analysis and reporting will take place on a recurring basis by the Talent Practice Team.

Why this moment matters? 

Leaving a job is a critical "Moment that Matters" along the Employee Journey.  During the exit interview and in the overall exit process, individuals should feel supported and able to share their experience honestly, without fear of retaliation or judgement.  Concerns related to ethics and integrity should be reported using the proper channels. 

What is the process?

HR drives the Exit Interview process with employees, including the following activities : 

  • Sending the relevant consent forms and ensuring the form is signed.
  • Scheduling the exit interview prior to the employee's last day at work.
  • Completing the Exit Interview Feedback form.  NOTE: this form should be completed by HR and NOT the employee.
  • Coordinating interview activity with other HR colleagues as appropriate, depending on the employee's S-grade / talent group.


Additional details of the process can be found in the Exit Interview Process Document.


VOLUNTARY RESIGNATIONS

Exit interviews follow the voluntary resignation of individuals S22 and below and are conducted by Site HR Partners. Further coordination with Country HR or SBPs should be considered depending on the circumstance. Individuals must complete a consent form prior to the interview in order for their feedback to be included in the reporting and analysis. 


REGRETTABLE LOSSES

Exit interviews will follow the voluntary resignation of individuals from one or more of the following key populations: 

  • Group Critical Positions (S23+, EKAM).
  • Emerging & Future Top Leaders / Leaders.

Individuals must complete a consent form prior to the interview in order for their feedback to be included in the reporting and analysis. 

Population

Primary Responsibility for Exit Interview

Approach

Executives S23+

SBP

  • Voluntary resignations of individuals from these populations are considered Regrettable Losses.

  • The responsible individual (SBP, Talent Management) schedules time with the individual, requests sign off on the consent form, and records the feedback in a standard form.

  • Responsibility may evolve as dictated by specific situations, availability, etc. It is therefore recommended that activities are coordinated between the SBP and the Talent Management team to decide the best approach and avoid duplication of efforts.


  • This process does not preclude people managers from having discussions with departing individuals.

  • Diversity Talent Manager to cover specific demographic groups (eg. S19+ women) - to be coordinated with the responsible HR.
  • Leadership Team Members
  • Top Leaders

Head of Talent (or delegate)

Future Top Leaders

Talent Management Team

Future Functional Leaders SBP
Emerging Leaders

SBP

EKAMs

Talent Management Team

S22 and below

Connect or SBP 


CONSENT FORMS

Expand below to access the links to the consent forms for your country/region. Check whether an individual has consented to the collection of their personal data here.

If the employee has provided their consent via paper form, retain the signed copy, enter the individual's information in the relevant tab of this file, select "Yes" under the column "Paper Form" and enter your email address.

Country / Region

Link to Google Form

If the employee has access to a computer/ email, send them a link to the relevant google form.

Link to Consent Form

Paper form to be used when the use of a Google form is not an option.

Australia

Australia Google FormAustralia Consent Form
CanadaCanada Google FormCanada Consent Form
EU (Bulgarian)EU Google Form (Bulgarian)EU Consent Form (Bulgarian)

EU (Dutch)

EU Google Form (Dutch)EU Consent Form (Dutch)

EU (English)

EU Google FormEU Consent Form

EU (French)

EU Google Form (French)EU Consent Form (French)

EU (Italian)

EU Google Form (Italian)EU Consent Form (Italian)

EU (Polish)

EU Google Form (Polish)EU Consent Form (Polish)

EU (Portuguese)

EU Google Form (Portuguese)EU Consent Form (Portuguese)

India (English)

India Google FormIndia Consent Form

India (Hindi)

India Google Form (Hindi)India Consent Form (Hindi)

Brazil

Brazil Google Form (Portuguese)Brazil Consent Form

China

China Google FormChina Consent Form (Chinese)

Japan (Japanese)

Japan Google Form (Japanese)Japan Consent Form

Singapore (English)

Not available at this timeSingapore Consent Form

South Korea

In progressIn progress

Thailand (English)

Not available at this timeThailand Consent Form

Thailand (Thai)

Not available at this timeThailand Consent Form (Thai)
MexicoMexico Google Form (Spanish)Mexico Consent Form (Spanish)
UKUK Google FormUK Consent Form

USA

US Google FormUS Consent Form

ANALYSIS AND REPORTING

Exit data will be analyzed and summarized by the Talent Practice Team on an ongoing basis. 

Comments shared during exit interviews can be found here.  Access to both files is strictly limited to HR.

Similar to the Solvay Pulse Survey, follow-up action planning will align with the respective scopes of the various HR teams. The process does not prescribe action or cadence but depends upon collaboration among the Talent Team, SBPs, and Country and Site HR to anticipate and address issues. Below there are some examples:

Example 1:  SBPs can analyze trends for their GBU / Function.  Upon seeing a disproportionate number of leavers from their GBU, can collaborate with Country / Site HR to further analyze the reasons and determine potential mitigation activities.

Example 2: The Talent Team has responsibility for monitoring data for individuals in Talent Pools and can coordinate with SBPs or other leaders to understand and act on trends.

Example 3: DE&I as a subset of the Talent Team will analyze the reasons for leaving within various demographics (including region and age range) and can coordinate action with SBPs or Site HR.














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