- Users to create a support Service One depending on the requests type below:
Request new Confluence space
- On the Catalog, goto "Main Access & Application Service Requests" → "Application Evolution (non-SAP, non-CRM)".
- Within the form, fill up all the fields.
Under the field "Application", select "Confluence wiki" and submit the request.
- Provide the following information within the description:
- Name of the Space
- Do you want group(s) to be created for this space ? If yes please provide the name of the group to be created.
- If yes please share us the list of members who is contributing for this space :
- Also please let us know if the space below belongs to ECO / SCO or a combination of BOTH?
- If it is for both please let us know the space owner or ECO and SCO.
Note :
The space owners for both ECO and SCO spaces should not be the same person.
- On the Catalog, goto "Main Access & Application Service Requests" → "Application Evolution (non-SAP, non-CRM)".
Request support on existing Confluence space
- Follow the same process as requesting new Google Cloud Platform
- In the description, provide the following information so as the support will be able assist you:
- The space's URL.
- The detail of support you required on the space.
The best way to get IT support is to use the new
Service One Platform.