How to check why a Material is not in DynaSys ?
Material import in Dynasys
Check if the material is in the BW file: DYS_BW_Material
If yes: Ask to the interface team to run a static batch
N.B: Material is created only every week at the week end
If no: you'll have to raise a ticket to BW team
How to check why a Sales Employee is not consistent with the Sales Group in SAP WP1 ?
Sales rep import from SAP to Dynasys
Extract the sales employee and the sales employe ID of the DFU and compare the Sales group/account manager in SAP
1- If there are not the sames, we need to check if there is an sales employee override :
Create a view using all data fields from the Material@Shipto@DC level |Sales Employee data table in the Master Table Updates user model. Pay special attention to the Sales Employee data field and the Sales Employee Override data field.
2- If there are the sames, 2 options:
- Ask the S&OP planner if he/she wants to keep the data in SAP but do the override in Dynasys
- Ask to the S&OP planner if he/she wants to change the data in SAP. In that case, it will change automatically in Dynasys after 2 days
Material does not display the right name
example:
https://sbs-support.solvay.com/a/tickets/5816109
In Dynasys, For each Item, Dynasys
please note that in dynasys for each item we have description (sap name) and short description
short description of shipto = first 2 words of the SAP name + city name + country code