Introduction
Training materials
Training materials from each GBU are available in each GBU page. Short training material is available on the Home Page of the Solvay CRM Wiki.
Who's who in MBU CRM Team
CRM Champion: Christine Deteve
CRM Key Users by Region:
| Region | Key User SALES | Key User CUSTOMER SERVICE |
|---|---|---|
| CE EUROPE | Miroslav Klibani | |
| RUSSIA & CIS | ||
| SE EUROPE | Miraç Cakir | Mercan Gurbey |
| SEA | Ni Tran | |
| MEA | Solomon Lamola | Candice Ingram |
| CARICAM | Oscar Iglesias | Monica Tussie |
| SOUTH CONE | Silvia Gauna | Cristobal Torres |
| ANDEAN PACT | Diana Millan | Raisa Garcia |
| India | Georgie Mathew | Kamlesh Sharma |
| Korea | Eun-joo Kim | Eunjin Sung |
| Japan |
Note on GBU roll-outs
All GBUs are using the Core CRM except :
- Composite material
- Specialty Polymers is using a dedicated CRM Sales Force named ICARE (was existing prior to Core CRM)
More about the Program and the CRM roadmap is available on this page.
The best way to get IT support is to use the new
Service One Platform.