Objective 
Our goal is to ensure that new or changed IT services are delivered efficiently, securely, and with minimal disruption to existing operations.
Scope 
It covers the entire release lifecycle, from planning and building to deployment and hypercare, ensuring seamless integration into the IT environment. Its stakeholders are internal IT teams and IT service providers.
Main activities 
Main roles & responsibilities 
- Release Owner – Oversees the entire release process and ensures alignment with business needs.
- Release Manager – Manages execution, coordination, and governance of releases.
- Delivery Managers – Ensure successful implementation and stakeholder coordination.
- Service Owners – Validate service readiness and compliance.
- Project Managers – Oversee project-specific release planning and execution.
Useful contacts 
Release Owner: Fadia BOUAZZA
Need more info 
Detailed process
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