Objective
Our goal is to manage changes effectively, minimizing disruptions to services while maintaining stability and ensuring that all IT services continue to operate smoothly and securely.
Scope
This initiative covers all IT services, including both internal IT teams and external IT providers, ensuring that any changes made to systems, processes, or services are properly managed and aligned with organizational objectives.
Main activities
Main roles & responsibilities
Useful contacts
Change Reviewers
Plateform | Domain | Name |
|---|---|---|
Digital Growth & Innovation | Support Innovation | Julie MIJAJLOVIC (main) |
Data & Pricing lead | Andrei WINTINCHER | |
Digital Operations | Willem VAN LAMMEREN | |
Digital Enterprise Solutions | HR, finops and GBS + overall plateform | Tomas KEMPYNCK (main) |
Data & Integration | Todd TUPPER | |
SAP | Milene Zeni | |
Marketing & Sales - Enablement & Services | Jean-Christophe PHAM | |
Salesforce CRM+ | Anne GILLES | |
IT Infrastructure | Erwan KERAVAL |
Process owner: Assia Jabri -assia.jabri-ext@syensqo.com

