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Status

  Approved

Owner
Stakeholders

Vlad Gahrin, Aliaksandr Autsiushkou, Michele Nicastri, Faust Feu Montero

Issue

During Conceptual Design phase, it is been endorsed that Syensqo will use Future Neptune-based Solution for essential logistics and warehousing operations via mobility devices, which offers both online and offline capabilities to ensure users can perform daily tasks continuously even during network disruptions.

Potentially, there are two approaches to implementing the solution: Pre-built Applications versus In-house Developments. This KDD seeks to compare these approaches and evaluate the most effective option for the mobility solution.


Recommendation


Background & Context

Project Background

Neptune is a Norwegian company whose Neptune platform is designed to create and deploy mobile applications that interface seamlessly with SAP applications. As a SAP-native solution, Neptune enables efficient integration while minimizing the need for middleware. The platform integrates multiple data sources and environments into a single launchpad or view.

Syensqo has rolled out the Nereid project to selected plants and warehouses. Nereid solution is a Neptune-based mobility solution, which sits on Neptune DX Platform SAP Edition, including a set of business tailored applications which support and manage the site logistics and warehouse operations.  

During the Conceptual Design phase, a decision was made to continue using the Neptune platform with the Future Neptune Solution, which will provide warehouse users with an unified view of both logistics and warehouse management functionalities within the SAP S/4HANA environment. It will not only offer online and offline capabilities to ensure operational continuity, but also minimize change management impacts, facilitating a smooth transition to SAP S/4HANA. More details are described in KDD025 - Mobility Solutions in Logistics and Warehouse Management Processes.

Depending on the future process design, the decision will be made in Detailed Design phase whether to develop highly customized applications in-house or utilize the third-party vendor pre-built applications with reasonable enhancements.

Business Requirements

To effectively support the logistics and warehouse operations, the Future Neptune-Based Solution should cover the business requirements from process, user experience and technical perspectives.

AspectsKey Requirements
Business Processes

1. Inbound Logistics

  • Goods Receipt (GR)

    • Scan and register incoming deliveries (inbound deliveries and returns).

    • Support barcode scanning for accuracy and speed.

    • Real-time posting to SAP (material document creation).

    • Generate and print relevant labels.
  • Putaway

    • System guided putaway (IM - Inventory Management or EWM - Extended Warehouse Management).

    • Confirmation of putaway via scanning.

    • Integration with HU (Handling Unit) management, if used.

2. Outbound Logistics

  • Picking

    • Display picking list with priority and location information.

    • Scan items for confirmation.

    • Multi-order picking (if applicable).

  • Packing

    • Assign materials to handling units.

    • Support unpack/repack/multi-level packing.
    • Generate and print shipping related labels.

    • Support for packing instructions.

  • Goods Issue (GI)

    • Confirm GI against outbound delivery.

    • Update stock in real time.

3. Internal Warehouse Processes

  • Stock Transfers / Transfer Postings / Replenishment

    • Storage Location (SLoc) - to - SLoc transfers. 
    • Bin-to-bin transfers.

    • Transfer postings.

    • Replenishment for picking areas.

  • Cycle Counting / Physical Inventory

    • Support for ad hoc or planned inventory counting.

    • Barcode scanning for faster data entry.

4. Stock Management and Visibility

  • Stock Overview

    • View stock on hand figures at different levels, such as plant/SLoc/bin/material/batch/HU.

    • Drill-down for HU, batch and serial number details.

  • Batch/Serial Number Handling

    • Capture and validate batch/serial numbers during movements.

  • HU Management

    • Create, manage, and move HUs.

    • Nested HU support if required.


Usability and User Experience
  • Support Offline Mode
    • Synchronize and store data for operations in areas with weak connectivity or network disconnection.
  • Unified Entry
    • User select handheld Apps based on business processes for example Goods Receipt App, rather than technical differences, such as IM or EWM.
  • Simple and Touch-friendly Design

    • Support current handheld devices (e.g., Zebra, Honeywell).

  • Multi-language 


Technical and Integration
  • Integration with SAP S/4HANA via OData or RFCs

  • Security and authentication (e.g., SSO, user roles)

  • Device management and support

  • Logging and monitoring of mobile transactions


  


Assumptions

  1. Current handheld functionalities may be harmonized to align with the SyWay program principles. However, the future mobility solution must continue to meet all relevant business needs. 
  2. Exiting handheld devices can be reused in the future mobility solution, provided they are compatible with SyWay program technical requirements.
  3. This KDD also includes an assessment of the potential vendors offering pre-built Neptune solutions. 
  4. Engagement with Neptune or any potential pre-built solution provider will be handled separately from this KDD.  


Constraints


Impacts


Business Rules


Options considered


E2E ProcessesKey FunctionalitiesS(SAP Standard) / C(Customizing)M(Mandatory) / O(Optional) / TBD Notes















Option A: Pre-built Solution with Reasonable Customized Developments

Solution Overview


Key Functionalities


Vendor/Partner Involvement

Mobility Solution: Vendor Selection Matrix DRAFT - Google Sheets

(** Separate file: Vendor Selection Criteria)

Option B: Full In-house Developments

Solution Overview


Key Functionalities


Implementation Team


Evaluation



Option A 

Pre-built Solution with Reasonable Customized Developments

Option B
Full In-house Developments

Function Fit & Customization 

(minus) Limited customization options, although many pre-built apps offer configuration settings.

(plus) High degree of customization, as Syensqo can design the solution to fit your specific requirements.

Scalability

(minus) Generally scalable, as they are designed for a wide range of use cases, and may have limitations in extreme scaling scenarios.

(plus) Scalability can be tailored to business needs

(minus) Requires careful design and ongoing monitoring.

User Experience (UX)


(plus) Typically follow SAP Fiori UX design principles, which are user-friendly and familiar to users.

(plus) Syensqo will have full control over the design and user experience.

(minus) To achieve a high-quality, intuitive UX may take more time and effort.

Integration with SAP S/4HANA

(plus) Out-of-the-box integration with SAP S/4HANA, leveraging standard APIs and predefined processes.

(minus) Can be tailored for specific integration needs but may require more development effort and testing to ensure seamless integration with SAP S/4HANA.

Time to Implement

(plus) If there are few customization requirements, in general, faster implementation and go-live, as they are ready-to-use with minimal configuration.

(minus) Product unique skills are required, so will be largely rely on the expertise and availabilities from vendor.

(minus) Longer time frame required for design, development, testing, and deployment.

(plus) Expertise base is much wider and generic. Has less limitation and constraints on the required skills.   

Maintenance and Support 

(** Country Base, Language etc.)

(plus) Regular updates from the vendor or SAP ensure the app stays up to date.

(minus) Vendor updates may not always align with your timeline.

(plus) Syensqo will have full control over updates and maintenance but must allocate internal resources to manage it.

Security



Innovation and Future-Proofing

(plus) Likely to be continuously updated by the vendor.

(minus) Vendor updates may not always align perfectly with your evolving needs.

(plus) Flexibility to incorporate new features and innovative technologies.

(minus) Requires ongoing investment.

Cost Considerations

Initial Investment

Licensing and subscription costs.

(plus) Lower initial cost.

On-going Costs

Maintenance, updates, support costs.

(minus) Ongoing fees.

Initial Investment

Development costs (including resources, training, infrastructure).

(minus) Higher initial cost.

On-going Costs

Maintenance, bug fixing, future upgrades, and resource requirements for ongoing support.

(plus) Potentially lower long-term maintenance.

See also

Syensqo AS-IS Handheld Functions Overview.xlsx


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Change log

Version Published Changed By Comment
CURRENT (v. 15) Oct 06, 2025 09:47 WENNINGER-ext, Sascha
v. 102 Sept 29, 2025 18:47 WENNINGER-ext, Sascha
v. 101 Sept 29, 2025 18:44 WENNINGER-ext, Sascha
v. 100 Sept 22, 2025 13:12 BIRSE-ext, Gary
v. 99 Sept 22, 2025 13:11 BIRSE-ext, Gary
v. 98 Sept 22, 2025 10:02 BIRSE-ext, Gary
v. 97 Sept 22, 2025 09:58 BIRSE-ext, Gary
v. 96 Sept 22, 2025 09:41 BIRSE-ext, Gary
v. 95 Sept 15, 2025 17:57 BIRSE-ext, Gary
v. 94 Sept 15, 2025 17:51 BIRSE-ext, Gary

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